BLOG
We aim to make communication easier through explanations, setups, and real-world fixes. Most of what we share comes from conversations with customers. Have something you’d like us to cover? Tell us.
Small businesses do not need more communication software. They need fewer interruptions. That is the promise of a great web phone. It should not just let you place and receive calls in the browser. It should remove friction from the work surrounding the call: checking a voicemail, reviewing a recording,
Featured Posts
We’re excited to share the latest updates to our business texting platform as we officially introduce Version 1.0 of the
Are ChatGPT, Gemini, and CoPilot the best AI search engines for software research? The results might surprise you. In this
A business phone system is a communication platform that allows teams to make and receive calls, send messages, and collaborate
When customers call your business, they’re giving you something valuable: their time. Whether they’re looking for answers, support, or guidance,
Business Phone
What Do your Customers Hear Before They Speak To Someone? For many businesses, the first thing a customer hears isn’t a friendly voice or a personal touch—it’s a phone greeting.
In an era where it feels like employee trust and loyalty are something of the past, remote work has a demonstrated bright spot, with greater employee retention and trust that
https://youtu.be/9MvPF8KvP9Q Good afternoon. We’re sitting down today with VirtualPBX Chief Technology Officer Daniel Ruiz to ask him a few questions about how VPN for VoIP works. We’ve encountered a few
VirtualText
I tested 7 leading platforms to find the best text messaging service for business. Many vendors list the same features, like SMS/MMS, automation, shared inboxes, and AI. The real differences
Are LiveChat, Intercom, and Zendesk still the best webchat services for businesses in 2026? The answer is not as straightforward as it used to be. I compared the top 10
We’re excited to share the latest updates to our business texting platform as we officially introduce Version 1.0 of the VirtualText product family. In a new video update, Lon Baker,
All Blogs
Here’s a quick checklist to help determine if your business could benefit from incorporating call management software. 1. Your Customer Experience Is Lacking Maybe you’ve received negative feedback, or maybe
What is a secure browser? A secure browser is a web browser built to keep you safe online. It protects you from threats like viruses, phishing scams, and hackers trying
Call centers started in the 1960’s and they’ve evolved a lot over more than 60 decades. From the 1970’s when telephone booking systems were patented and headsets were made popular
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
