VirtualPBX Expands Included Features List to Include Call Recording and Conferencing
Dash Business Phone Plans More Powerful Than Ever
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San Jose, California (July 24, 2018) — VirtualPBX announced today that Conferencing and Call Recording features, formerly plan add-ons, are now included at no extra charge for all current and future Dash customers on the included features list.
Said Lon Baker, COO of VirtualPBX, of the news, “We’re in the business of making communications simple, professional, and technologically advanced for all of our customers – no matter how large or small they may be. By providing Conferencing and Call Recording at no added expense, this promise becomes even more robust. Additionally, many new customers come to us with multiple bills and service providers – this solution streamlines their communications strategy so that they need only pay for and manage one service.”
Both Conferencing and Call Recording can be personalized in minutes in the easy to use Dash online portal alongside all features available on VirtualPBX Dash Business Phone Plans. Existing customers will notice these new features in their system today and new customers will find them upon first login.
Conferencing with VirtualPBX is extremely straightforward. Administrators may allow all users or select individuals the ability to create their own conference, set a room number, and provide a PIN to ensure only invitees may enter. To join, attendees just call the number and enter the room and PIN set by the host.
Call Recording on the other hand, has many more facets that can be adjusted. For starters, an organization may choose to allow only inbound or outbound calls to be recorded. They may also elect to have only certain departments record calls. This is handy for organizations that use sales calls for training, or manage quality and customer satisfaction for support calls. Plus, it doesn’t end there. The Call Recording Manager lets you listen to and manage your call recordings from one place with an included storage allotment of 1GB. Additional storage through the Call Recording Manager is $4.99/GB/month, but users may also integrate an outside data storage service should they choose.
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
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