Why phone trees are costing businesses more than you think
August 19, 2026
The phone is still one of the most important doors into a business. It is where a prospect asks a final question, a patient makes an appointment, or a customer
Have questions about our PBX services? Need assistance with your VirtualPBX VoIP system? Our teams are available by email, phone, and online chat ready to answer any questions you may have. Plus, because our customers and employees call time zones all over the world home, you may contact us by sending a message via online chat or email around the clock. For immediate assistance over the phone, though, all of our departments can be reached by the following phone numbers:
(888) 825-0800, Toll-Free
+1 (408) 414-7646, International
During hours of operation, our teams are available to answer any questions you may have about your VirtualPBX system.
Monday-Friday: 6 AM-5 PM PT
Monday-Friday: 6 AM-5 PM PT
Contact us in the way that works best for you—chat, email, text, or phone. After hours messages are routed to the person on call—no need to track down a special phone number or jump through hoops.
Monday-Friday: 7 AM-4 PM PT
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The phone is still one of the most important doors into a business. It is where a prospect asks a final question, a patient makes an appointment, or a customer
When was the last time you actually listened to a voicemail? For a lot of us, voicemail already means reading a transcription or glancing at a notification. Opening the inbox,
We are thrilled to officially announce the launch of our all-new VirtualPBX mobile softphone app for iPhone and Android! This isn’t just a minor update—it is a complete, ground-up rebuild
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.