Have questions about our PBX services? Need assistance with your VirtualPBX VoIP system? Our teams are available by email, phone, and online chat ready to answer any questions you may have. Plus, because our customers and employees call time zones all over the world home, you may contact us by sending a message via online chat or email around the clock. For immediate assistance over the phone, though, all of our departments can be reached by the following phone numbers:
(888) 825-0800, Toll-Free
+1 (408) 414-7646, International
During hours of operation, our teams are available to answer any questions you may have about your VirtualPBX system.
Monday-Friday: 6 AM-5 PM PT
Monday-Friday: 6 AM-5 PM PT
Contact us in the way that works best for you—chat, email, text, or phone. After hours messages are routed to the person on call—no need to track down a special phone number or jump through hoops.
Monday-Friday: 7 AM-4 PM PT
Looking for a quick, easy way to stay plugged in? Follow us on social.
Follow along with the VirtualPBX blog and don’t miss a thing—business strategy, feature and product use cases, guest posts, and product updates. Looking for an RSS feed?
Traditional vs VoIP Call Centers Both traditional and VoIP call center phone systems serve valuable roles, depending on the business environment. Traditional systems rely on physical infrastructure, offering stability and
When customers call your business, they’re giving you something valuable: their time. Whether they’re looking for answers, support, or guidance, how you handle that moment shapes their entire experience. That’s
In today’s modern workforce, where remote and hybrid work dominate, small businesses face a massive challenge: remote security administration. Managing and securing IT systems, networks, and devices from a distance
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
