What Are SMS Notifications?
June 24, 2025
Very simply, an SMS notification is a text message sent to a user’s mobile phone to deliver timely information, alerts, or updates. It doesn’t require internet access, rather uses the
Have questions about our PBX services? Need assistance with your VirtualPBX VoIP system? Our teams are available by email, phone, and online chat ready to answer any questions you may have. Plus, because our customers and employees call time zones all over the world home, you may contact us by sending a message via online chat or email around the clock. For immediate assistance over the phone, though, all of our departments can be reached by the following phone numbers:
(888) 825-0800, Toll-Free
+1 (408) 414-7646, International
During hours of operation, our teams are available to answer any questions you may have about your VirtualPBX system.
Monday-Friday: 6 AM-5 PM PT
We also have Spanish-speaking sales representatives you can reach at (800) 953-2759.
Monday-Friday: 6 AM-5 PM PT
Contact us in the way that works best for you—chat, email, text, or phone. After hours messages are routed to the person on call—no need to track down a special phone number or jump through hoops.
Monday-Friday: 7 AM-4 PM PT
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Very simply, an SMS notification is a text message sent to a user’s mobile phone to deliver timely information, alerts, or updates. It doesn’t require internet access, rather uses the
Faxing may sound like a thing of the past, but for many businesses, it’s still essential. Whether you’re sending legal contracts, medical records, or sensitive financial documents, faxing remains a
Call center KPI metrics track efficiency, productivity, and customer satisfaction within call centers. From first call resolution (FCR) to abandoned call rates and average handle time (AHT), VirtualPBX Live Dashboards
Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.
