Businesses Lose 60% of Site Leads When They Can’t Respond 24/7: Close the Gap with the New VirtualText

Customer-Centric VoIP Call Center

The Fix For Frankenstein Systems

You need flexibility, and your patchwork manual phone system can’t scale. Run smarter support and sales with on-demand reporting, intelligent routing, and tools that flex with your team. Upgrade to a VoIP call center telephone system built for growing teams, seasonal shifts, and serious standards.

With VirtualPBX VoIP enjoy superior call quality with simple set up and flexible features

Improved
Call Quality

Maximum flexibility, built in with your VirtualPBX call center solution

Maximum
Flexibility

Small businesses enjoy simple scalability with VirtualPBX

Simple
Scalability

VirtualPBX cost savings

Reduced
Costs

Missed calls aren’t just missed connections, they’re missed revenue. With a VoIP call center solution, track KPIs and paid leads seamlessly with modern features like live monitoring, call queues, and real-time insights.

Like traditional call center phone systems, VoIP call center solutions include call monitoring features like whisper, barge, and steal.
In a VoIP call center like VirtualPBX Contact Center reassigning numbers and adjusting call flows happens in just a few simple clicks.

Traditional call center phone systems are tough to scale—setting up service visits, configurations, and more. A VoIP setup lets you add lines, reassign numbers, and reroute calls all in a few clicks.

Remote, in-office, or hybrid—VoIP call center solutions move with your team. Log in anywhere, route calls anytime, and stay connected wherever you work. From scheduled reporting to live dashboards, VirtualPBX makes it quick and easy to stay in the loop.

Unlike a traditional call center telephone system, your VoIP call center solution goes anywhere you do. From your desktop, tablet, or mobile device, you have access to everything you need at your fingertips.

Trusted By More Than 3 Million Users

With VirtualPBX, enterprise-level communication solutions aren’t just for publicly held, Fortune 500 companies. We’re proud to display and serve businesses just like us and just like you.

VirtualPBX Customer Volunteers of America
Sunrise Ranch Winery AirDial client logo
VirtualPBX contact center scheduled or on-demand reporting insights for your VoIP call center metrics

Real-Time Dashboards & Reports

Stay on top from anywhere with live dashboards and reporting—on demand or scheduled—for the metrics you need and the peace of mind you want.

Call Logs & Recordings

Modern regulations demand more from call center telephone systems. VirtualPBX delivers enterprise-grade compliance without the complexity.

Call Recording for VirtualPBX Contact Center, your call center phone system solution
Advanced Queues & Call Flows

Go beyond traditional phone systems. A VoIP call center solution lets you quickly adjust call flows for seasonal changes or staffing shifts—boosting efficiency and customer experience—but without the headache. A few clicks and you’re ready to go.

Great relationships begin with the right team foundation behind the scenes — an all-in-one communication platform and omnichannel solution that keeps everything in one place.
Zoho CRM integration
Microsoft Dynamics 365 CRM integration
Zendesk CRM integration

Put Your Tools To Work

Your team’s time is too valuable to chase data entry. Accurate records automatically with seamless CRM integration? That’s a business performance multiplier.

Salesforce CRM integration
Freshdesk CRM integration
Clio CRM integration

We're here when you need us

Just like our products facilitate authentic relationships, the same is true of VirtualPBX support. Real humans on the call creatively customize features to work exactly as you need for your business. From setup to expansion, you can count on our customer experience team to walk along side you.

The reputation and reviews to let you know we don’t ask for your trust, we earn it.

We're Here To Help

Answers to your questions are a click or call away.
Talk with a specialist, chat with us,
or call/text (888) 825-0800.

core chat platform

AI + Automation

privacy + Security

Setup + Support

Web Chat Built for Results

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Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.

Let's Build A Setup That Makes Sense For Your Business

Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.

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We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.

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