Let’s face it – sometimes your customers do not have the availability to pick up the phone and call someone. That’s why VirtualPBX created Business SMS.
Between back-to-back business meetings and trying to navigate working from home, you want to be able to reach your customers by any means possible. You can now receive SMS texts on select plans using the VirtualPBX Softphone App for mobile and desktop, as well as on some hardware phones like the Yealink SIP-T46S.
A New Convenient Way of Communicating
Business SMS allows you to communicate with your customers and coworkers from the convenience of your VirtualPBX phone system. Simply open your VirtualPBX Softphone for Desktop and Mobile to send and receive text messages.
Business SMS for Teams with Webhooks, Zapier, and API Integrations
Use VirtualPBX Webhooks in conjunction with Business SMS to both make sure you never miss a message from a customer, and also to track responses. With this feature, you can use our Zapier Integration to have messages be uploaded into your favorite tools like Slack or Trello to allow you to view messages, and so that you can make sure the right person both sees the message and responds accordingly.
We also offer a powerful API that allows you to make a custom Business SMS integration so that your users can receive and reply to messages in your tool of choice. Need help? Let us know! Our engineering team has already built powerful Business SMS solutions with our API in our own proprietary tools as well as in common management tools like Airtable.
Get Started with Business SMS Today!
Business SMS is available on VirtualPBX Advanced and Enterprise plans. Give us a call today to upgrade your plan or to sign up!
With VirtualPBX, you get more than just Business SMS. Our advanced features and award-winning interface have made us the go-to choice for cloud-hosted business phone systems. Have any questions? Chat with our Sales team today.
This feature is available on our Advanced and Enterprise Plans. Review our complete pricing and add-on feature list on the Plan Comparison page.
Learn more in our ACD Queues Support Guide.