SMS, Webchat, and Voice in an AI-Powered Shared Inbox

Compare VirtualText Products

  • 4.7 stars
  • A+ rating
  • 5 stars
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Connect
Stop missing opportunities. Answer customers instantly via text or webchat.
Get 14 Days Free, Then $99/mo
  • 3 Users and 1 Inbox
  • Core AI Agent and Playbook
  • AI Sidebar Assistant and Sentiment Analysis
  • Shared Inbox and Conversation History
  • Backchannel for Internal Discussions
  • Webhook and API Integrations
Engage
Deepen relationships with multiple channels and team collaboration.
Get 14 Days Free, Then $299/mo
  • 10 Users and Unlimited Inboxes
  • Webchat, SMS, and Voice Chat
  • Observations and Intelligent Routing
  • Audio Huddle in Backchannel
  • Bring Your Own Carrier (BYOC) SMS
  • Stripe and Shopify Integrations
Workspace
Unify operations with omnichannel messaging, voice, and agentic AI.
Get 14 Days Free, Then $499/mo
  • 20 Users and Unlimited Inboxes
  • SMS, Webchat, and VoIP
  • Product Playbooks
  • Agent Skills (Transfers, Close, and Summarize)
  • Integrate VirtualPBX VoIP ($9/user)
  • Bring Your Own Carrier (BYOC) VoIP

  • Connect

  • Engage

  • Workspace

  • 14 Days Free, Then $99/mo

  • 14 Days Free, Then $299/mo

  • 14 Days Free, Then $499/mo

    • Try for Free
    Try for Free
    Try for Free

  • Connect

  • Engage

  • Workspace

  • 14 Days Free, Then $99/mo

  • 14 Days Free, Then $299/mo

  • 14 Days Free, Then $499/mo

    • Try for Free
    Try for Free
    Try for Free

  • Included Users

  • 3

  • 10

  • 20

  • Inboxes (Webchat or SMS)

  • 1

  • Unlimited

  • Unlimited

  • Additional Inboxes

  • $49

  • Channels

  • Webchat

  • SMS/MMS

  • Voice Chat

  • VoIP

  • Features

  • Teams

  • 1

  • Shared Inbox

  • Conversation History

  • Handoff, Takeover & Transfer

  • Contact Dashboard

  • Notes

  • Backchannel

  • Backchannel Video Huddle

  • Agentic AI

  • Core AI Agent

  • Playbooks

  • Sentiment Analysis

  • Suggested Replies & Actions

  • Observations

  • Intelligent Routing

  • Product Playbooks

  • Agent Skills 

  • Integrations

  • Webhooks

  • API

  • Shopify

  • Stripe

  • SMS Carriers

  • VirtualPBX Phone

  • $9/user

  • VoIP Carriers

  • $199 setup

  • SMS & MMS

  • Unlimited Inbound SMS

  • Included Outbound SMS

  • 1,000

  • 2,500

  • 5,000

  • Additional SMS

  • 2¢

  • 2¢

  • 2¢

  • Additional SMS

  • 3¢

  • 3¢

  • 3¢

  • One-Time Campaign Registration

  • $39

  • $39

  • $39

  • Additional Local Numbers

  • $4.99

  • $4.99

  • Additional Toll-Free Numbers

  • $4.99

  • $4.99

    • Required taxes & fees added at checkout. 

    Unsure which plan may best fit your needs?

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    Talk with a specialist, chat, or call/text (888) 825-0800.

    VirtualPBX Consumer Affairs business satisfaction and approval rating

    core chat platform

    • Live Chat Widget
    • Shared Inbox
    • 20 Team Users
    • Video Backchannel

    AI + Automation

    • 24/7 AI Agent & Skills
    • Smart Playbooks
    • Sentiment & Observations
    • Native Integrations

    privacy + Security

    • Single Tenant
    • TCPA Compliant
    • Role-Based Permissions

    Setup + Support

    • 24-Hour Provisioning
    • US-Based Support
    • Simple Installation

    core chat platform

    • Live Chat Widget
    • Shared Inbox
    • 10 Team Users
    • Video Backchannel

    AI + Automation

    • 24/7 AI Agent
    • Smart Playbooks
    • Sentiment & Observations
    • Forward to Webhook

    privacy + Security

    • Single Tenant
    • TCPA Compliant
    • Role-Based Permissions

    Setup + Support

    • 24-Hour Provisioning
    • US-Based Support
    • Simple Installation

    core chat platform

    • Live Chat Widget
    • Shared Inbox
    • 3 Team Users
    • Conversation History

    AI + Automation

    • 24/7 AI Agent
    • Smart Playbooks
    • Sentiment Analysis
    • Forward to Webhook

    privacy + Security

    • Single Tenant
    • TCPA Compliant
    • Role-Based Permissions

    Setup + Support

    • 24-Hour Provisioning
    • US-Based Support
    • Simple Installation

    Web Chat Built for Results

    Start Your 14-Day Free Trial

    Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.

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    Ask us anything.

    We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.

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