PRODUCT FEATURE

Business SMS

Business Phone Contact Center

Available on Business Phone Pro, Ultra, and Contact Center plans.

Message your leads, customers and candidates in the simplest way with our powerful business text messaging app—VirtualText. You can send SMS and MMS notifications, reminders, campaigns, and more!

Easy to set up and use, gives you control over every single detail of your communication. Use this business text messaging app by itself or in conjunction with the browser version so you can work across devices without skipping a beat. 

The VirtualText App is the perfect way to make your business more accessible, convenient and engaging for your customers. It’s never been easier for people to get ahold of you and contact you about their needs or questions.

Improve Your ROI with our all-in-one business text messaging app.

Customers That Want Their Order Updates, Reminders, and Order Confirmations Sent As Text
88%
Consumers That Say They Would Switch To a Company That Offered Text Messaging As A Communication Channel
63%
The Response Rate for Text
45%

Features and Frequently Asked Questions About Our Business Text Messaging App

Please review the features of our business text messaging app below. Have any questions or interested in a custom implementation? We’re standing by to discuss your needs!

Starter
Pro
Ultra

Inbound Only With VirtualText Forward

1 Year Message History

VirtualText App For Mobile And Desktop

Multi-User Texting

Canned Responses

QR Codes

Auto-Reply Keywords

SMS / MMS

2¢ / 3¢

2¢ / 3¢

Marketing With VirtualText

Learn More

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Messages are stored for one year, but you may also export messages manually or create automations if you must retain them longer.

Yes! You can transfer your existing phone number.

This comes down to number sharing. If your number is shared with other users in your account, they will be able to toggle to your number and see contacts, messages, and canned responses saved on that number. If the number is not shared, it will be private to you.

Yes. Archiving messages clears them from the app until a new message is sent or received on that number. Deleting removes them permanently from the app.

More Features Worth Reviewing

VirtualText Forward

Business Phone Receiving Inbound Text Messages? Send Them to an Email or Webhook!​ Text messaging

Main Business Number

Business Phone Contact Center VirtualText Where Every Customer Conversation Begins Your main business number isn’t

Multiple Numbers

Business Phone Contact Center VirtualText Easily manage multiple numbers for your multiple locations, departments, products,

Let's Build A Setup That Makes Sense For Your Business

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