Zapier Integration

Our Zapier Integration is ready for your attention. You can connect your VirtualPBX account to other apps like Google Sheets, Slack, Trello, and Gmail to log your call data and create timely reports.

Our tutorials listed in the menu below make it easy for you to easily analyze monthly call performance and automate reports sent to team leaders and VPs.

Let Zapier’s automation free up your time and attention so you can focus on delivering a high-quality product.

Get started with Zapier by selecting a use case here

• Log my call data →

  1. Send my call data to a Google Sheets spreadsheet
  2. Send my voicemail data to Google Sheets
  3. Keep a running count of weekly calls in Gmail reports

• Automate my reporting →

  1. Automatically deliver weekly Gmail emails containing call data
  2. Send Slack notifications when call events happen (call is received, voicemail is left)
  3. Keep an ongoing log in Google Sheets of all calls on your VirtualPBX account
  4. Create Trello cards, using conditional logic to reach different teams (like Sales and Marketing)

• Make sense of call data (like calculating average call duration) →

  1. Use Google Sheets for calculations (total calls, voicemails left this week, etc.)
  2. Log all your calls in Google Sheets
  3. Log your voicemail data in Google Sheets

• Notify my team about inbound calls or voicemails →

  1. Send Slack notifications when a call event takes place (call is received, voicemail is left)
  2. Automate email-based reports through Gmail that include call data

Already a VirtualPBX customer? You can join this beta test today:

Join Zapier Beta Test

Triggers Available in VirtualPBX Integration

Zapier works in an action-reaction format. A trigger, like an incoming call, signals Zapier to complete other tasks like logging data or sending emails.

You can use the following triggers with the VirtualPBX App in Zapier.

• Call Bridged: Trigger when a call is connected to a user or device.
  Useful for seeing which device answered a call.
• Call Started, Ended, and Answered: Trigger when a call starts, ends, or is answered.
  Useful for finding the duration of calls and the time of day when calls were taken.
• Missed Call: Trigger when a call is missed by a user or device.
  Perfect for notifying your team when a call wasn’t picked up.
• New Voicemail: Trigger when a caller leaves a voicemail.
  Great for linking with notifications so a timely call-back can be made.

Zaps can be easily customized to work with these triggers. You can log both Calls Started and Calls Ended in the same Google Sheet. Or you can send notifications to Slack and Trello when a call is Missed or a New Voicemail is left for a team or user.

Not a VirtualPBX Customer Yet? Get Started Today!

All our Business Phone Plans have access to Zapier Integration. Whether you’re an entrepreneur or enterprise, we have something for you.

This feature is included in all our User-based and Minute-based plans.