You don’t have to hand over every call to get a little backup. An AI receptionist is a virtual phone receptionist that can answer when you’re off the clock, away for the weekend, closed for a holiday, or just really busy. It’s an extra set of hands when you need them, giving callers answers and helping to keep your day moving.
One straightforward price. No per-minute AI charges. No surprise fees.
You have customers to help, work to finish, and a business to run. Running a business means wearing ten hats at once, but typical phone setups force you into bad trade-offs. Answering every call isn’t always possible—especially after hours, over the weekend, or when you’re short-staffed.
Without a reliable backup on the line, simple calls turn into real problems:
Built on your business rules and exact company data, a VirtualPBX AI Employee is configured to work as your receptionist. It handles routine requests, answers questions, and routes callers when you need an extra set of hands.
Every VirtualPBX AI Employee customer gets guided setup and support from our in-house, U.S.-based team before, during, and after launch. We’ll configure your AI around your business and test it before it answers a real call. And when you need help, you’ll talk to people who know our products inside and out, whether it’s day 1 or day 1,000.
Test drive a custom-built virtual receptionist for small business risk-free for 30 days. Our U.S.-based team handles all the heavy lifting, from tailoring your business rules to testing live calls, making sure everything is completely ready before your customers ever hear it.
$99/month flat after 30 days | Complete setup support included | Cancel anytime
Here are answers to some of the questions we hear most often about AI receptionists. Don’t see yours? Call or text us at (888) 825-0800, or pop open our webchat. We’re always happy to talk it through.
VirtualPBX AI Voice employees integrate natively into your phone system and use isolated knowledge bases to ensure accurate answers. SIP-native routing transfers callers directly to internal extensions without relying on external call forwarding. Ultimately, the AI lives inside your phone system just like a real employee's extension. When it transfers a call, it performs a seamless internal handoff—meaning no extra fees and no dropped calls.
Additionally, it uses agent-tuned knowledge. Instead of scanning your entire company handbook and guessing at answers, each AI Voice receptionist is given a highly specific, restricted job manual. This keeps the system strictly focused on its role and prevents it from misquoting policies or inventing answers.
Configuring VirtualPBX AI Voice as a virtual receptionist for small business operations becomes an instant expert on your business rules, is more cost-effective, and can handle multiple calls simultaneously, 24/7. Outsourced human answering services often struggle to learn the exact details of your business, leading to routing errors or generic responses. When you train an AI Voice employee on your specific information, it is instantly an expert, resulting in a significantly higher success rate of meeting caller needs right from hello, before quickly routing them to the best internal team member.
Yes, VirtualPBX AI Voice can handle an unlimited number of overlapping calls simultaneously. Unlike a human receptionist who must place callers on hold when the phone lines get busy, the AI can answer ten different calls at the exact same time, ensuring no customer ever receives a busy signal or is forced to wait in a queue.
VirtualPBX AI Voice prevents hallucinations by operating exactly within the bounds of the knowledge base it's given. By limiting the AI receptionist to the specific knowledge, rules, and information assigned to its role, it cannot draw on unrelated knowledge to invent facts or promise incorrect information.