Do You Still Leave Voicemails?

No? What do you do instead?
Yes? Do you usually get a call back? When you do, does it feel like someone actually listened to your whole message?

After the beep, it’s up to you to remember what to say, get all the details in, and make sure you leave a number. Then it’s up to someone else to listen, remember, and follow up.

That’s a lot to ask of a voicemail.

Incoming Call 6:19 PM
Ringing...
Sent To Voicemail 6:20 PM
Thanks for calling Holcomb and Company. Our regular office hours are...
Voicemail Declined 6:20 PM
Call ended.
1 in 5
callers leave a voicemail
1 in 3
recipients actually check them
What messages are you leaving to chance?

Do You Listen To Voicemails?

When you do, do you listen to the whole thing? Or skim the transcription and hope it translated the important parts right?

A voicemail can ramble, stumble, leave out a detail, or bury the one thing you actually needed somewhere in the middle. Then it’s up to you to listen again, take notes, and piece it all together.

That’s a lot of work for a message.

Hi, this is Ron Miller. I'm calling because I need to get my Honda in for service. I think there's something going on with the brakes. Or maybe the tie rods. It's a 2024 CR-V. I bought it from you guys last year, I think it was around October... yeah, I remember you were having a fall sale. I think I worked with Eric, but it might have been Erin. Anyway, I'm hoping I can drop it off, but I can wait for it if that's better. I just can't do Tuesday afternoon or Friday. You can reach me at 317-555-0184. Actually, that's my cell too. I'm usually around after 3, but Thursday would be best if somebody can call me then. I really appreciate it. Thanks.
Service Request Received - 8:38 AM
Status: Action Required
Name: Ron Miller
Best Number: 317-555-0184
Vehicle: 2024 Honda CR-V
Reason: Suspected brake or tie rod issue
Availability: Best on Thursday after 3 PM
AI Summary:
  • Existing customer (purchased last October)
  • Wants to drop off vehicle, but willing to wait
  • Requested callback on Thursday after 3 PM
  • Unavailable Tuesday afternoon or Friday
Customer Identified
Phone Number Captured
Vehicle Captured
Action Required
Service Needs Scheduling

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  • Get the important parts up front. No digging through a long recording to find what you need. Your message is clear, complete, and ready to use instantly.
  • Put it where your team works. Send messages to email, text, or the collaboration tools your team already uses. AI MessageDesk works within your workflow and follows your rules.

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privacy + Security

Setup + Support

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