Enter your website to hear what it can do.
Enter your website to hear what it can do.
We introduced the world's first virtual PBX system in 1997 and have been helping businesses communicate more professionally ever since.
Three decades of building business phone systems taught us that the details matter. We brought that same discipline to AI—building tools with the depth, boundaries, and precision to handle real business conversations without guessing or losing context.
Each AI has its own role-built knowledge base, so it gets the information it needs without digging through everything your business has ever given it.
It can prioritize the information you’ve designated as authoritative, so the latest, most reliable information wins when sources don’t agree.
AI Voice works inside your phone system, so when a caller needs a person, it routes them directly to the right extension, ring group, or team.
It uses information about the caller, their history, and your team for a relevant conversation from the start. It’s not just answering a call—it’s continuing a relationship.
AI Voice follows the conversation in the order you define, using the right information at the right time instead of firing off any answer that happens to match.
Expert Support
New technology shouldn’t mean you’re on your own. Our U.S.-based support team knows the system inside and out and is here when you need a hand—from getting started to figuring out what comes next.
Get your AI receptionist + phone service for 5 people free for 30 days, then $99/month.
The first 30 days are on us. Put AI call answering to work on your phones and see what you think. If you love it, keep it. If you don’t, we’ll never lock you in.
No credit card required.
Here are answers to some of the questions we hear most often. Don’t see yours? Call or text us at (888) 825-0800, or pop open our webchat. We’re always happy to talk it through.
An AI answering service through VirtualPBX costs a flat rate of $99 per month for each AI receptionist. This provides predictable pricing without per-minute overage charges, per-call fees, or monthly credits.
Because the service lives directly inside your PBX, you also avoid extra forwarding fees for transferred calls.
The technology has fundamentally changed from early voice and keyword recognition models to advanced natural-language processing. Early automated voice tools were essentially glorified phone trees that forced callers to speak specific keywords or navigate rigid menus. Today, AI Voice receptionists hold actual, fluid conversations. They understand context, handle complex sentences, and dynamically guide the caller, providing a warm and professional experience that feels completely different from the legacy models.
AI Voice receptionists use natural-language processing to sound conversational and fluid, avoiding the robotic cadence of traditional "Press 1" phone menus and automated voice recognition tools. Callers can speak naturally and explain what they need in full sentences. The AI receptionist understands the context and responds appropriately, rather than forcing the caller to guess which rigid menu option to choose.
Yes, callers are never trapped speaking to the AI. If a caller requests a human, or if their need falls outside of the AI's approved knowledge base, AI Voice will immediately initiate a warm transfer to the appropriate human representative, passing along the context of the call so the caller does not have to repeat themselves.
Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.
We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.