The best customer experiences don't start with "Please hold."
Of course your customers don’t call because they want to talk to AI. They call because they need something.
AI FrontDesk is a virtual AI receptionist that keeps conversations moving when your team is already helping someone else. It answers calls naturally, handles common requests, routes conversations, and gives your team the context they need when a human steps in.
With AI FrontDesk, your team can actually focus on the conversations that matter most.
Hear AI FrontDesk Work Right Now
Call us at 888-825-0800 and fire away! Ask our own AI FrontDesk questions, test its speed, and see how it handles our business logic. Listen to an example now.
Block spam before it interrupts your team.
Capture every opportunity, even after hours.
Help customers the moment they reach out.
Balance every call with the right support.
AI That Learns Your Business
Every business has its own way of working—the questions customers ask, the right person to call, and the little details only your team knows. AI FrontDesk learns those details so callers get answers that fit your business—not generic responses.
- Start with what you already have. Share your website, FAQs, pricing sheets, or training guides, and AI FrontDesk turns that information into a playbook to use in conversations.
- No documents? No problem. Answer a few guided questions in a simple chat, and AI FrontDesk will build its own knowledge base from scratch.
- It knows when you're available. Connect your calendar so AI FrontDesk can schedule appointments, confirm availability, and keep conversations moving.
- It understand the little things. AI FrontDesk easily adopts your existing routing rules. Just add the details that make you unique—like who handles specific accounts or when to pitch a seasonal promotion.
Every Conversation Starts Somewhere
Hear how AI FrontDesk greets callers, answers questions, and helps them reach the right person.
Everything Works Together
Good technology doesn’t create more work. AI FrontDesk connects with the tools you already rely on to keep information moving quietly in the background.
- Keep your CRM up to date. Call notes, summaries, and follow-up requests sync directly to your favorite CRM tools—no manual data entry or copying required.
- Make every handoff easier. When a customer needs to speak with your team, AI FrontDesk carries the full chat summary forward so the customer never has to repeat themselves.
- Turn calls into follow-up. Sometimes a text is faster. Use VirtualText to automatically send booking links, directions, or confirmations right after the call ends.
- One simple system. Business communication can quickly become a collection of disconnected tools. VirtualPBX unifies your voice, SMS, and AI tools into a single, cohesive dashboard.
Simple Pricing. Smarter Voice.
One phone system. One monthly plan. Add AI FrontDesk whenever you’re ready.
For our 29th anniversary, we’re making it easier to put AI FrontDesk to work: get 50% off your first 3 months 🎉
Smarter Voice
$15/user
One clear price, fast setup, and everything you need to sound professional.
- Bring your existing number or pick a new one.
- Greet callers and route them where they need to go.
- Get business insights in your custom dashboard.
- Use any mix of devices from apps to desktop phones.
14-Day Money-Back Guarantee
Smarter Bundle
Smarter Voice + AI FrontDesk
$49.50/month
Voice with AI, built to help small businesses punch above their weight.
- Capture every opportunity with a 24/7 receptionist.
- Answer caller questions based on your playbook.
- Intelligently route calls and schedule meetings.
14-Day Money-Back Guarantee
Quick Answers On Call Management & AI
A virtual AI receptionist acts as the first point of contact for your callers. It can answer common questions, provide information about your business, schedule appointments, capture messages, route calls, and connect customers with the right person when needed.
The difference is that AI FrontDesk is built to work alongside your team—not replace it. It helps make sure callers get a helpful response, even when your team is unavailable.
AI receptionist pricing varies depending on the provider and features included. AI FrontDesk is available as a flat $99/mo. add-on with your $15/user/mo. VirtualPBX smarter voice system.
There are no per-minute fees or unpredictable usage charges, so you know what to expect each month.
For many small businesses, the biggest challenge isn’t getting calls.
It’s having enough time to answer every one.
A small business AI receptionist helps your team stay responsive by handling routine conversations, reducing interruptions, and making sure customers have a clear next step, even during your busiest moments.
AI call answering uses conversational AI to understand what callers are asking, respond naturally, and take action based on your business information and workflows.
AI FrontDesk learns from your business details, connects with your phone system, and helps route conversations, answer questions, and keep customers moving toward a solution.
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