VirtualText Engage

Customers expect fast replies everywhere. When texts, webchat, and handoffs live in different places, teams miss messages, lose context, and drop the ball.

What can Engage do in 14 days?

Try VirtualText Engage free for 14 days and let us show you how it pays for itself

Expand Coverage

Don’t expand headcount. Your 24/7 AI agent responds instantly, captures leads, and helps customers while your team is busy or offline.

Improve Performance

Keep quality high as volume grows. Observations surface what can improve while the AI assistant suggests replies and coaches teams live. 

Maximum flexibility, built in with your VirtualPBX call center solution

Centralize Operations

Customer history in one place. Keep all messages and notes in one place with context from our native Stripe integration.

Start Your 14-Day Engage Free Trial

Connect
Stop missing opportunities. Answer customers instantly via text or webchat.
Engage
Deepen relationships with multiple channels and team collaboration.
Workspace
Unify operations with omnichannel messaging, voice, and agentic AI.

See VirtualText in Action

In this quick demo, we’ll show you how VirtualText Engage can:

  • Keep SMS + webchat in a shared inbox
  • Route conversations to the right team automatically
  • Help teams collaborate with handoffs, notes, and backchannel
  • Improve outcomes with Observations and playbooks

Frequently Asked Questions about VirtualText Connect

Engage is built for SMS/MMS + webchat, with voice chat available when a quick conversation helps.

Not by itself. Engage includes voice chat and internal huddles, but not full VoIP calling or phone numbers. If you need VoIP, choose Workspace.

Yes — forward conversations to webhooks with a single click, integrate with API or webhooks, and connect natively to Stripe. We’ve got even more integrations on our roadmap and can also assist in custom integrations.

Yes — BYOC SMS is available and is managed directly in your account.

We're here to help

Answers to your questions are a click or call away. Schedule time with a specialist, chat with us, or call/text (888) 825-0800.

core chat platform

AI + Automation

privacy + Security

Setup + Support

core chat platform

AI + Automation

privacy + Security

Setup + Support

core chat platform

AI + Automation

privacy + Security

Setup + Support

Web Chat Built for Results

Start Your 14-Day Free Trial

Capture more leads, respond 24/7 with AI agents, and manage every message in one shared inbox. After your trial, you will be converted to our $99/mo VirtualText Chat Plan.

Let's Build A Setup That Makes Sense For Your Business

Schedule a time to tell us how your team works. No fluff, just a quick chat with someone who knows this tech inside and out and knows how to make it work for you.

Test Us

Ask us anything.

We’ll answer, brainstorm, or just give you a number you can run with. If we don’t know the answer, we’ll find it. Zero pressure. No judgement. Just help.

Your Solution Starts Here

Plans & pricing

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No robots. No waiting. Real people ready to help.

Get Demo

Let us show you around and discuss your needs.