We offer more than just products and services; we ensure that your communication needs are met by providing quality customer care and being fully accessible with 24/7 unscripted support.
We provide innovative, flexible communication solutions for your small business, call center, critical POTS lines, and messaging needs, designed to improve productivity and customer satisfaction.
Work with phones that work for your business. Bring your existing desk phones or buy new, plus take advantage of our apps, browser-based phone, and call forwarding.
We know customers highly prefer texting with businesses. With VirtualPBX Messaging, engage your entire customer base or just a segment in seconds through an intuitive interface you can access online or through our business texting app.
Improve arrival times and reduce no-shows with appointment confirmations, reminders, and scheduling set up in minutes.
Make pick-ups, check-ins, and drop-offs a snap with QR codes. Combine with a drip campaign to collect information, provide a receipt, or follow up through a website.
The industry calls them drip campaigns, but we call them a great way to start a dialog. Set triggers to check in on customers like that aunt who always knows and shows up with food.
It’s not who gets the invite, but what makes it onto the calendar. Dated event texts trigger smart phone intelligent suggestions and images can help you stand out. One click to add to calendar and you’re in!
With 3 plan tiers of structured, customizable features, VirtualPBX Messaging puts you in control. Choose the tier to meet your precise business needs with the flexibility to adjust at anytime.
Use words or phrases to trigger automated responses when a customer texts. For example, customers can text a keyword to receive a coupon code or the next step in check-in process.
Send SMS and MMS messages for promotions, event follow-ups, and more to entire contact lists immediately or on a schedule.
Manage contact lists to segment your communication based on the unique relationships within your business model.
Sometimes one message doesn’t quite do the trick. This is where drip campaigns can send a series of messages for a new customer, a service follow-up, an appointment reminder, and more. Drips can include MMS or SMS messages and let you take advantage of merge fields.
VirtualText was designed for small business and sole proprietors, but what we would be if we didn’t expect those businesses to grow? VirtualText Pro can just as easily handle large companies and enterprises with an easy-to-use interface, options for unlimited sends and contacts, as well as features like contact list segmentation, campaigns, and canned responses. Any size, any need, VirtualText Pro has your business texting and marketing needs covered.
VirtualPBX Messaging saves your message history for your review, reference, or reuse.
Send and receive text messages on your main business phone number, right to the app.
Schedule and respond to texts on the go with the mobile app. When your text marketing can travel with you, you’ll never miss the opportunity for relevant and timely connection.
Exchange image messages (MMS) to/from any cell phone number in the continental United States, Canada, or Puerto Rico.
Send a single text to segmented contact lists or an entire contact list at once, creating a single thread for all recipients, or send the same message to a contact list in bulk. Either option is a possibility with VirtualPBX Messaging.
Share the load by sharing numbers across team members.
Did you know, with VirtualPBX VirtualText you can save common replies right in the app? Guarantee excellent customer experiences with consistency, and even reply automatically on keywords like CONFIRMED and YES
As of March 31, 2023 industry regulations require all businesses who send text messages to contacts in the USA be registered. We make this process extremely simple by offering a path specifically for sole proprietors. While many vendors require an EIN for businesses to start texting their clients, VirtualPBX offers texting for sole proprietors and small businesses alike. Get registered quickly and begin texting with a one time $99 registration fee.
Sending one text or sending one thousand has never been easier with VirtualText, a product designed to grow and scale with your business. Create contact lists to segment your audience, canned responses to ensure attentiveness to every customer need, and more. VirtualText can help you scale your business without multiplying yourself.
Automatically respond to incoming text messages, ensuring prompt engagement and providing personalized messages to enhance customer satisfaction.
QR Codes are a great way to connect with customers in many different contexts: in-store displays, brochures and brochure racks, product packaging— even business cards. Use a QR code to initiate a text conversation then use keywords to collect the data you need from the interaction.
Schedule reminders for appointments, events, or key customer milestones. Schedule your interactions in advance and get back to work!
Integrate your favorite tools and send the right message at the perfect moment through webhooks.
Human support to walk you through every step of registration with no extra fees.
The reputation and reviews to let you know we don’t ask for your trust, we earn it.
Answers to your questions are a click or call away.
Talk with a specialist, chat with us,
or call 1-888-825-0800.
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