Does your business already use Microsoft Teams? Or perhaps you’re checking into your options inside their all-in one communications hub? Integrating with VirtualPBX allows you to use the native calling features inside of Microsoft Teams integrations with your VirtualPBX phone numbers, business call routing settings, and user features – all without leaving the platform.
We make it easy to integrate with no extra charge to activate or maintain your Microsoft Teams Integration. Just pick the compatible plan that works best for your business and sign up.
The Microsoft Teams Integration is available on Ultra and Contact Center Plans.
Let us show you the transformative impact VirtualPBX can have on your contact center efficiency and customer satisfaction with a free demo! We’ll cover Live Dashboards, custom queue options, Call Tagging, and more, followed by a quote for your business.
Inside your VirtualPBX account, the Microsoft Teams Integration is a device for each user you enable. Instead of taking calls on a desk phone, calls will be sent to that user in Microsoft Teams. Because this is just an endpoint, any call routing settings you employ, including Auto Attendant menus heard by your customers or department call routing managed by ACD Queues Pro or Ring Groups are still in place. Plus, you maintain visibility in both live and more thorough call reports.
Maintaining focus and productivity is a challenge that all businesses face. Reducing the number of logins, interfaces, and tools that team members use is a great way to cut out distractions. That’s the core mentality behind this integration with VirtualPBX. Use features like Call History, Speed Dial, and more without any need to leave the platform.
Our VoIP experts are standing by to answer any questions you may have about pricing, starting service, or activating your Microsoft Teams integration. Just pick a time that works for you below.
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