Submit a Support Ticket to VirtualPBX
Use this portal to submit a support ticket to the VirtualPBX Support Team. We’re standing by 24/7 and will be in touch with you shortly.
Please describe your issue in as much detail as possible, including screenshots if applicable.
Track Your Support Ticket
We make every effort to resolve your issues quickly.
Interested in tracking your support tickets? View their progress here.
Priority Support or Concierge Customer?
Priority Support and Concierge customers are welcome to use our ticketing system.
Our team automatically flags these accounts and escalates tickets appropriately.
You may also contact us using the unique escalation paths assigned to you during your first month of Priority Support or Concierge Service. These would include:
- Direct phone/email to Premier Support
- Direct phone/email to Support management team members
You can submit a support ticket here to have those direct lines provided again to your email.