Basic User &
Basic Admin Training
Thanks for being a VirtualPBX customer. The basic training videos and tutorials on this page, Basic User Training and Basic Admin Training, will help you get started with your VirtualPBX system. The best way to use the video is to log in to your system as shown at the beginning of the presentation and follow along, pausing the video as needed.
Beyond the Basic Admin Training, you have the option to sign up for our weekly, live, Advanced Admin Training. If you have additional questions regarding user training please reach out to us, we’re here to help.
Basic User Training (Video Tutorial)
- User Tools
- Call Routing
- Messaging Handling
- Message Center
- Call Recording
- Admin Tools
- ACD Queues
We offer live advanced admin training on a weekly basis. During the webinar-style training, one of our experts will walk you through the system and answer questions in real-time. There is no limit to how many times you may take the training, and each session usually lasts about an hour.
General Inquiries and Questions
Phone: 888.825.0800, Option 2
Hours Of Operation: Monday-Friday, 7:00 AM – 5:00 PM, Pacific Time