Follow Me Calling

The Find Me, Follow Me (FMFM) feature allows users to have phone calls follow or find the user over multiple devices. Calls can be sent to VoIP phones, softphones, cell phones or land lines.

NOTE: Find Me, Follow Me will override Hot Desking.

To make use of this feature, a system administrator will need to follow the instructions below.

  1. In the Dashboard, click on Users
  2. On the Users page, click on the “User Features” box next to the user you wish to enable Find Me Follow Me on
  3. A box will expand showing you the available features for that user. Click on Find Me Follow Me
  4. In the pop up, choose to enable Find Me Follow Me and click on “Save Changes”
  5. Uncheck the boxes under “Do Not Ring”
  6. With the phones enabled, click on the green bar next to the phone to adjust the slider. This slider controls how long the particular device will ring for. You can have multiple devices ring at the same time, stagger the durations, or have durations overlap.
  7. When you are finished click on “Save Changes”
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