In Dash you can set up your business phone system’s hours of operation to match your actual business hours. This allows you to set different call routing behavior to best address caller needs even when everyone has gone home for the day. Ex: Direct callers to an information-only extension that lists business information and hours. After you’ve set your business hours, make sure to handle incoming call handling.
- From the Dashboard page, click on Hours.
- This will take you to the Office Hours Strategy section of the Main Number Tab
- 24 hours Open Office means the phone system is open all day every day. Clicking on Custom Office Hours will allow you to customize your business hours for each day of the week.
*Note: You also have the option to be closed for lunch. Click on the box to enter your lunch hours in 24-hour or military time.
- Click on Save Changes