The following video will take you through adding a new user to your Dash account. We’ve also laid out those steps with screenshots below if you prefer.
- From the Dashboard, click on Users.
- At the top on the Users page, click on Add User.
- Fill out the form in the modal window and click on Create User.
Note: Each user must have a unique email address.
The new user will now show up on the Users list.
Dash User Settings
Phone numbers: This is for creating/assigning a direct contact number to the particular user. This will allow a user to have a direct number bypassing the virtual receptionist.
Devices: This is to add VoIP phones or contact numbers to the “User” enabling them to receive calls to that device.
User Features: Enable or disable additional features for the particular user like Voicemail, Follow Me Calling, etc.
Extensions: All users must have an extension number. We recommend using 3 or more digits rather than a single digit. Single digits can be set as menu options under “Virtual Receptionist” then assigned to a group, user, or voicemail.