Adding Cell Phones & Landlines

Adding a Cell Phone

  1. Click on the user’s “Devices” for the User you wish to work with.
  2. Click on New Device and for any standard cell phone, click on Cell Phone.
  3. Enter a Device Name and the phone number ex: +14085551234.
  4. Click on Advanced and Select Options. Here you can uncheck any of these options at your discretion. When you are finished, click on Create Device. Unchecking “Allow use of cellphone voicemail” also disables pressing 1 to accept a call.
  5. When you are finished adding devices, click on Save Changes

Adding a Landline

  1. Click on the user’s “Devices” for the User you wish to work with.
  2. Click on New Device and select Landline.
  3. Enter the Device Name and phone number, leading with a +1.
  4. Click on Advanced and Select Options. Here you can uncheck any of these options at your discretion. When you are finished, click on Create Device. Unchecking “Allow use of cellphone voicemail” also disables pressing 1 to accept a call.
  5. When you are finished adding devices, click on Save Changes.

Please remember to adjust the user’s Follow Me Calling settings to make use of the new device.

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