Dialed Number Identification Service (DNIS)
is a powerful tool that enables you to optimize the way your business operates with your telephone customers while capturing useful data that measures the success of your endeavors. You track the progress of your business in a myriad of ways.
How Does DNIS Work?
DNIS extends your efforts to your business phone system by categorizing the calls you receive
so that you can uniquely answer and track every avenue of inbound calls to your VirtualPBX system.
There are endless options when configuring DNIS numbers:
- Set up toll-free numbers unique to individual products
- Offer multilingual customers a dedicated line
- Create VIP numbers for large clients who deserve a fast track to their destination
- Monitor with greater accuracy the frequency and volume of calls a particular concern receives