Voicemail and Paperless Fax
Many systems have limited voicemail storage, and callers often get a recording that tells them they cannot leave a message because the voice mailbox is full—which can be embarrassing and unprofessional. It also means that important messages aren’t left, and callers feel frustrated and unsure of what to do next.
With VirtualPBX, your callers never have to hear that recording. We automatically open more message space for you when your space gets full, moving older messages out to make room for newer messages. The older messages are kept for seven days, giving you ample time to retrieve them.
Some people have several phones, each with its own voicemail. When they want to check their messages, they have to search through each system separately. VirtualPBX lets you centralize all the messages in one place. Using follow-me calling, your calls can be routed to any phone you choose, and if you don’t answer at any number, callers are sent to your personal voicemail. The callers hear your custom personal greeting, and then can leave a message in your personal, centralized mailbox. You don’t have to search through multiple systems; you just look in one place.
Just like the answering machine at home, every VirtualPBX extension can now listen to callers as they leave a voicemail message. A call can then be picked up at any time by simply pressing the ‘#’ key.
Instead of canned messages, VirtualPBX allows you to customize the personal greeting that you give callers. Let your personality shine through. Be professional or laid-back, it’s your choice. You record your own personal voicemail greeting, so callers hear your voice and you can say anything you want.
Many times, knowing that you’ve got messages is critical. The VirtualPBX system includes multiple ways to let you know a voicemail or paperless fax is waiting. You can receive email notification and web alerts. You can even be notified you’ve received new voicemail or fax with a text message to your cell phone. In addition, your voicemail and paperless fax messages can be automatically sent to any email address you choose. You don’t need to call in or log into get messages, just check your email!
VirtualPBX handles incoming paperless faxes automatically, without the need for a fax machine. These faxes are delivered as .pdf files, and can be viewed through our web tool, or forwarded to your email for viewing.
Many times we want to call back the person who left us a voice message, but the caller didn’t leave a phone number. With VirtualPBX, you can return a call to the phone number from which the message was left at the push of a button. Our phone menu tells you how.