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All-in-one Business Text Messaging

89% of consumers want to communicate with your company via business text messaging. Use the VirtualText App to send and receive SMS and MMS messages from your main number with our business texting service.

Utilize this business texting app by itself or in conjunction with the browser version. So now you can work across devices without skipping a beat. As a result, the VirtualText App brings the ease, convenience, and increased engagement of business text messaging.

  • Send and receive text messages on your main business phone number. Thus you can let users text from their individual local or toll-free phone numbers
  • Share phone numbers across team members to share the workload
  • Additionally, integrate your favorite tools with your business texting service to send the right message at the perfect moment
  • Save common replies in your business texting app to guarantee excellent customer experiences and even reply automatically on keywords like CONFIRMED or YES
  • Exchange picture messages (MMS) to/from any cell phone number in the continental United States, Canada, or Puerto Rico
business text messaging

Solve Business Needs, Like:

  • Use business text messaging to send appointment reminders for industries like dental offices and salons
  • Managing curbside delivery notifications
  • Confirming delivery orders with location photo
  • Sending campaign or event updates
  • Capturing photos for service quotes or inspections
  • Additionally, share your numbers across team members

Canned Auto Responses

Setup auto responses to keywords. Therefore, let the platform do the work to get the information you need.

Canned Responses Business Text Messaging

Picture Messaging (MMS)

Enhance your text message campaigns with product images, event fliers, and other rich media. Markedly improving your engagement.

MMS

Multi-User Business Texting

Assign administrative rights to certain users. As a result, they can help you manage all other sub-accounts.

Multi Admin

Improve Your ROI Straightaway with Our Business Texting Service!

VirtualPBX is driven to make your business better. In fact, we’re so confident that texting will elevate your business that we include it on most of our plans. So, compare what is included on our business phone below, available in the continental United States, Canada, and Mexico. After sign up, we’ll direct you to register your business for using SMS, an industry-wide regulatory requirement we’ve made much easier to manage for a one time $29 fee. Then, you can get started with elevating your business texting strategy.

Starter
Flex
Pro
Premier

Inbound Only with VirtualText Forward

$4.99/mo

1 Year Message History

VirtualText App for Mobile and Desktop

Multi-User Texting

Canned Responses

QR Codes

Auto-Reply Keywords

Inbound Text Messages Included

Included Outbound SMS

1,000

2,500

5,000

Marketing with VirtualText Pro Add-On

$49/mo

$49/mo

Learn More

Learn More

Learn More

Frequently Asked Questions

How long are messages saved in my VirtualText App? 

In your VirtualText App, messages are thoughtfully preserved for a duration of one year, ensuring that your essential communication history is readily accessible. However, we understand that specific circumstances might require you to retain messages in your business texting software beyond this timeframe. To address this, we offer you the flexibility to take matters into your own hands. You have the option to manually export messages, allowing you to safeguard valuable conversations for as long as you deem necessary. Moreover, our versatile platform empowers you to create custom automations, effortlessly automating the retention of messages, catering to your unique requirements without any hassle.

Do my users need numbers of their own even if we plan on sharing the main number?

Yes, it is essential that every user within your business texting service account possesses a unique phone number. As a result, each phone number must be associated with a designated user. These numbers can vary from personal DID numbers to main numbers or any other numbers registered under your account. In the case of main numbers, you have the flexibility to either assign it to a specific individual or create a distinct “user” for the main number. Once a user is set up in the VirtualText App, you have the option to grant them access to share other phone numbers already available in the app.

What happens if I change my number? Do I lose my contacts or messages?

Not to worry at all! If you decide to change your number, rest assured that your valuable contacts, complete message history, and personal settings will remain intact. Our business texting software is designed to seamlessly carry over all your data to the new number, ensuring a smooth transition without any loss of information. However, as a friendly tip, it’s a good idea to notify your contacts about the change, just to keep them informed and to avoid any confusion when you start messaging them from your new number.

Can I use my existing phone number?

Absolutely, you have the convenient option to use your existing phone number with our business text messaging! We understand the importance of keeping your familiar contact information. Therefore, we make it hassle-free for you by allowing you to effortlessly transfer your current phone number to our platform and seamlessly integrate it into our system.

Will my contacts or messages be shared with other users? 

This depends on number sharing settings. If your number is shared with other users in your account, they will have the ability to switch to your number and access contacts, messages, and canned responses saved on that number. In such cases, information is shared among authorized users. However, if the number is not shared in your business texting app, it remains private and accessible exclusively to you, ensuring data confidentiality and control over your communication.

Lastly, can I archive or delete messages?

Yes, you have the option to either archive or delete messages in your business texting software. For example, archiving messages will remove them from the app temporarily. Therefore, keeping your inbox clutter-free until a new message is sent or received on that number. On the other hand, if you choose to delete messages, they will be permanently removed from the app, ensuring your privacy and freeing up storage space. So, you can decide which option suits your needs best!

Business Text Messaging Undeniably Improves Communications

Request a Business Texting Service Demo Today!

Want to see it for yourself? Have a solution you’d like to talk through? Then fill out the form below to get a demo of our business texting software with a VirtualPBX Team Member.  

Already a customer, we’ll contact you shortly to get your account set up. Afterwards, you can start boosting your texting!

Not yet a customer? Fill out the form and after that, we can get you started on a new account with business text messaging included.