Multi-Level Auto Attendants
Need to shorten your customers hold time? Or better yet, create automated sequences for ease and convenience? Introducing the all-new Multi-Level Auto Attendants, available on Unlimited Minute Plans.
Inspired by our original Auto Attendant, Multi-Level Auto Attendants allows customers to reach multiple departments to make sure they are both talking to the right person and also avoiding a longer wait time to reach an operator. This is a perfect option for larger companies that both have many departments and are trying to save costs by not having a dedicated receptionist and those who prefer the human gatekeeper alike, this tool lets companies choose how each call is routed under any circumstances.
Explore the Benefits of Multi-Level Auto Attendants
This feature is a great way to elevate your business. Here are just a few benefits you can enjoy when using this new feature:
- Optimize your work from home strategy by using multiple phone numbers.
- Shorten customer wait times when they call in.
- Alert callers of special promotions and updates while callers are on hold.
- Personalize caller’s experience with self-service options like automated bill pay.
Take Advantage of Multilingual Support with Multi-Level Auto Attendants
Your Main Number attendant and your Multiple Auto Attendants can work together to help you provide multilingual support.
This opens up your business to route customers according to their language needs. Those needs are met by the other attendants you customize for them!
Get Started Today
Explore your options with Multi-Level Auto Attendants today. Don’t have an Unlimited Minute Plan, or are you in need of something more complex like sub-menus? Contact us for more information.
This feature is available in all our Unlimited Minute Plans. Review our complete pricing and add-on feature list on the Plan Comparison page.