Direct Inward Dialing (DID)
Give clients a way to get in touch with you directly but still benefit from having an extension in your greater business phone system. Dash has you covered with Direct Inward Dialing (DID) numbers that go directly to their designated recipient(s) with extra steps for the caller.
Eliminating barriers between customers and potential sales is a no-brainer. Dash makes choosing how to do that on your phone system clear and concise with plenty of options, none faster than Direct Inward Dialing. When a caller dials a DID-assigned number, just like the name suggests, they are directed immediately to its destination, whether that be to an individual user, a ring group, device or voicemail box. This is helpful in many ways, but especially for salespeople who have prospects they want to have swift, direct contact with, surpassing any menus or the need to recall an extension number. It also functions great as a direct line to a customer support department. The uses don’t stop there, though, because companies will use Dash’s DID for everything from VIP clients to preferred vendors and anything between.