Marking an industry first, new VPN for VoIP Service offers brand agnostic hosted telephone optimization services to businesses across the United States
San Jose, California, December 06, 2016 — VirtualPBX today announced the launch of new VPN for VoIP Service, the telecommunications industry’s first brand agnostic total VoIP remediation service. By developing a process that creates a protected channel through which voice communications can pass, VirtualPBX VPN for VoIP Service bypasses pesky ISP issues that cause problems like static, one-way audio, and other voice quality issues.
“VPN for VoIP Service marks a new era for hosted telecom where businesses can finally get truly independent and objective VoIP remediation services regardless of who their service provider is,” said Lon Baker, VirtualPBX’s COO.
VirtualPBX relies on several key assets to make VPN for VoIP Service a possibility for hosted PBX customers. First, the new VPN for VoIP Service effectively creates an exclusive and reinforced VPN bypass for voice traffic on a business’ internet connection. This means that your VoIP traffic is completely separated from any other activity on your network like web browsing or email traffic. This traffic is protected and hosted by VirtualPBX and made possible by the Peplink Balance 20 multi-WAN router. VirtualPBX hardware experts identified this router through their rigorous and exhaustive hardware review process. By leveraging the powerful abilities of Peplink hardware and the dedicated management of VirtualPBX engineers, companies can maintain their typical internet activities without compromising on voice quality and vice versa.
“Expecting companies to sacrifice either voice quality or throttle their internet behavior is unrealistic,” added Baker, “Which is why VPN for VoIP Service is such a great solution because now they don’t have to, no matter where they get their VoIP service from!”
VPN for VoIP Service is available immediately nationwide to businesses with up to 50 employees per location. For larger customers, VirtualPBX offers an enterprise equivalent with additional volume and concierge service options, most notably their nationwide network of expert telecom technicians available for any on-site network assistance. With access to dozens of teams of engineers strategically located across the lower 48 United States, VPN for VoIP Service experts can be on location in most situations within a week. This rapid response is critical to diagnosing, servicing, and maintaining VoIP quality for businesses and, for many other service providers it has been a logistical hurdle too high to clear.
VirtualPBX was founded in San Francisco in 1997 and brought some of the first commercially available hosted PBX service to market for small business owners. Born from the advent of the hosted telecom industry and driven by the innovative vision of its founders, VirtualPBX continues to deliver leading edge telephony products for business. Backed by award-winning, local, in-house support teams, VirtualPBX offers an array of services including disaster recovery, network monitoring and optimization, and professional system management.
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