You can add phone numbers to your account and manage them all from the Main Business Number interface. Adding numbers to your account is a great strategy for most businesses that are expanding into new markets, have franchise relationships, or want to differentiate the customer service experience of your callers right from the start. It’s also a great way to offer direct lines for your employees. Many businesses also choose to separate marketing, product, or service campaigns for better success tracking. You can use multiple numbers for a wide variety of reasons:
Managing multiple numbers doesn’t mean that you need them to always be in new areas outside of your office’s immediate community, however. If you want sequential numbers to use when your business grows but aren’t quite there yet, you can find them and set them aside in your account for a later date. Employ DIDs as direct lines to critical team members for invaluable contacts. Plus DNIS numbers are inventive ways to leverage promotions and can even be recycled for later use as well. Whatever your business need, we offer a huge library of local or toll-free options. We also provide professional-level call routing features, can help you enable texting on our VirtualText App, and can help bring over a number from another service at no extra cost. We’re backed by thousands of happy customers and are eager to make your business even better.
The Multiple Numbers feature is available on all business phone plans.