89% of consumers want to communicate with your company via business text messaging. Use the VirtualText App to send and receive SMS and MMS messages from your main business number.
Use this app by itself or in conjunction with the browser version so you can work across devices without skipping a beat. The VirtualText App brings the ease, convenience, and increased engagement of texting into your business.
Setup auto responses to keywords and have your platform do the work to get the information you need.
Enhance your text message campaigns with product images, event fliers, and other rich media.
Assign administrative rights to certain users and let them help you manage all other sub-accounts.
We are driven to make your business better. In fact, we’re so confident that texting will elevate your business that we include it on most of our plans. Compare what is included on our business phone below, available in the continental United States, Canada, and Mexico. After sign up, we’ll direct you to register your business for using SMS, an industry-wide regulatory requirement we’ve made much easier to manage for a one time $29 fee.
Starter |
Flex |
Pro |
Premier |
|
|---|---|---|---|---|
|
1 Year Message History |
|
|
|
|
|
VirtualText App for Mobile and Desktop |
|
|
|
|
|
Multi-User Texting |
|
|
|
|
|
Canned Responses |
|
|
|
|
|
QR Codes |
|
|
|
|
|
Auto-Reply Keywords |
|
|
|
|
|
Unlimited Inbound Text Messages |
|
|
|
|
|
Included Outbound Messages |
|
1,000 |
2,500 |
5,000 |
|
Message Overage Rate |
|
1.5¢ |
1.25¢ |
1¢ |
|
Picture Messages / Account |
|
500 |
1,000 |
2,500 |
|
Picture Message Overage Rate |
|
2.75¢ |
2.5¢ |
2.25¢ |
|
Average Carrier Fees / Message |
|
0.5¢ |
0.5¢ |
0.5¢ |
|
|
|
Learn More |
Learn More |
Learn More |
Want to see it for yourself? Have a solution you’d like to talk through? Fill out the form below to get a Business Texting demo with a VirtualPBX Team Member.
Already a customer? We’ll contact you shortly to get your account set up.
Not yet a customer? We can get you started on a new account with Business Texting included.
How long are messages saved in my VirtualText App?
Messages are stored for one year, but you may also export messages manually or create automations if you must retain them longer.
Do my users need numbers of their own even if we plan on sharing the main number?
Yes, every user must have a unique phone number and every phone number must be attributed to a user. This might be a personal DID number, a main number, or any other number in your account. In the case of main numbers, you may assign it to a person or create a new “user” for the main number. Once a user has been created in the VirtualText App, you may extend the right to share other phone numbers already in the app. You may also add additional Text Numbers – learn more on the Text Numbers page.
What happens if I change my number? Do I lose my contacts or messages?
Nope! Your contacts, message history, and settings remain the same. Though we do recommend to let your contacts know you’ll be messaging them on your new number.
Can I use my existing phone number?
Yes! You can transfer your existing phone number.
Will my contacts or messages be shared with other users?
This comes down to number sharing. If your number is shared with other users in your account, they will be able to toggle to your number and see contacts, messages, and canned responses saved on that number. If the number is not shared, it will be private to you.
Can I archive or delete messages?
Yes. Archiving messages clears them from the app until a new message is sent or received on that number. Deleting removes them permanently from the app.
