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Business VoIP Features

VoIP Features to Make Your Business Better

The time is now to get started with cloud-based business telephony. 90% of IT leaders have ceased purchasing on-premise communication tools. That’s because VoIP technology benefits are expanding every day. We provide unparalleled VoIP features and industry-leading 24/7 support. Combined, this allows you to decrease costs, improve productivity, monitor important insights and control your business like never before.

Essential Features on All Plans

At VirtualPBX, we believe that the features that matter most should be included in our business phone plans. That’s why we offer things like Business Texting, Caller ID, and Auto Attendant on every plan. Our basic VoIP features give you the experience of getting all the bells and whistles without the price tag.

PBX Portal Login

Text Messaging Features

Did you know text messages have a 98% open rate? This offers a huge opportunity for your business to better engage with customers whether you are texting on a 1:1 basis or utilizing contact lists for marketing purposes. 

VirtualText business phone app: VoIP apps by VirtualPBX

Productivity Options For Users​

Our goal is to help your business operate at its best. That’s why we have extensive VoIP features to make life easier for you and your team. We are experts in helping you take control of your technology so that you can run your business efficiently, no matter where you are.

VirtualPBX Softphone: Desktop Softphone and Android Softphone

VoIP Features For Team Management​

Empower your management team with the tools they need to keep performance, efficiency, and customer satisfaction high. Our management technology was designed to be effortless and transparent with VoIP features like Real-Time Monitor, Advanced Call Reports, and Device manager. Have fewer headaches and hassle by organizing your call operation into one user friendly platform.

VoIP Service Integrations​

When you integrate your VirtualPBX account with other apps, you unlock the full power of your phone system. Integrations give you power to sync data from other apps to your VirtualPBX account, improving productivity and advancing your workflow.

VoIP Features Integration

Contact Center Features

Improve first call resolution and customer satisfaction with contact center features from VirtualPBX. Beyond the features and integrations listed above, contact center customers have exclusive access to the following:

Get VoIP Features On Our Business Phone Plans

When it comes to VoIP features, not every provider is created equal. When you choose to partner with VirtualPBX for your telecom needs, you get an industry-leading feature selection and superior 24/7 support delivered by VoIP experts. Fit best on one plan but really want a feature that’s not included? Check out our current list of Add-Ons – optional upgrades to your account that you can toggle on and off in your dashboard.