Voice Traffic
Starter
Unlimited Local Minutes
5.9¢ Toll-Free Minutes
1 Main Local Number
1 Local Number/User
Pro
Unlimited Local Minutes
4.9¢ Toll-Free Minutes
1 Main Local Number
1 Local Number/User
Ultra
Unlimited Local Minutes
1,000 Toll-Free Minutes Included
3.5¢ Extra Toll-Free Minutes
1 Main Local Number
1 Local Number/User
Contact Center
25,000 Local Minutes
Buy Toll-Free Minute Blocks
2.9¢ Extra Toll-Free Minutes
1 Main Local Number
1 Local Number/User
Devices
Starter
Forward Calls to Cellphones and Landlines
Add Web Phones for $9.99 User/mo
Pro
Forward Calls to Cellphones and Landlines
First VoIP Phone / User Included
Add VoIP Phones for $9.99 User/mo
Ultra
Forward Calls to Cellphones and Landlines
First VoIP Phone / User Included
Add VoIP Phones for $9.99 User/mo
Contact Center
Forward Calls to Cellphones and Landlines
First VoIP Phone / User Included
Add VoIP Phones for $9.99 User/mo
Business SMS
Starter
Upgrade for SMS
Pro
VirtualText
Inbound SMS Included
2¢ / Outbound SMS Message
$99 One-Time Registration Fee
Add VirtualText Forward for $29.99/month
Ultra
VirtualText
Inbound SMS Included
2¢ / Outbound SMS Message
$99 One-Time Registration Fee
VirtualText Forward
Add VirtualText Pro for $99/month
Contact Center
Contact Center
Starter
Upgrade for Contact Center
Pro
Upgrade for Contact Center
Ultra
Upgrade for Contact Center
Contact Center
1.8¢ Call Center Minutes
ACD Queues
Agent & Supervisor Roles
Call Tagging
Call Surveys
Callback
Custom Call Flows
Live Agent Monitoring
Wallboards ($25 each/month)
Integrations
Starter
Upgrade to Flex for Integrations
Pro
Zapier Integration
Webhooks
AWS Private External Storage
Ultra
Zapier Integration
Webhooks
AWS Private External Storage
Microsoft Teams Integration
API Access
Contact Center
Zapier Integration
Webhooks
AWS Private External Storage
Microsoft Teams Integration
API Access
More Features
Starter
1 Auto Attendant
Ring Groups
Digital Faxing
Call Logs
Audio Conferencing
24/7 Chat/Email Support
Pro
1 Auto Attendant
Ring Groups
Digital Faxing
Voicemail Transcription
Call Logs
Audio Conferencing
Video Conferencing
Call Recording
24/7 Phone/Chat/Email Support
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Add Dynamic Caller ID for $29.99/mo
Add Multiple Auto Attendants for $29.99/mo
Add VirtualText Forward for $29.99/mo
Add Advanced Call Reports for $99/mo
Ultra
Multiple Auto Attendants
Ring Groups
Digital Faxing
Voicemail Transcription
Call Logs
Audio Conferencing
Video Conferencing
Call Recording
Dynamic Caller ID
Advanced Call Reports
24/7 Phone/Chat/Email Support
Contact Center
Multiple Auto Attendants
Ring Groups
Digital Faxing
Voicemail Transcription
Call Logs
Audio Conferencing
Video Conferencing
Call Recording
Dynamic Caller ID
Advanced Call Reports
Custom Call Flows
24/7 Phone/Chat/Email Support