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Softphone

Infographic: Softphone App
July 27th, 2015

The VirtualPBX Softphone App was designed to empower employees to take their offices anywhere they wanted to go, while empowering employers to boost their overall productivity. Impacting every area of business from information security, employee workplace satisfaction, to reducing current and long-term overhead costs, the VirtualPBX Softphone App is worth every bit of praise it has received. Take a peek at this infographic and see how it can help you and your business succeed.VirtualPBX Softphone App

Sources include: SearchEngineWatch.com, Glassdoor, and Boston College

Digital Nomads
July 22nd, 2015

Digital Nomad

Imagine, if you will, the bleak and barren wasteland setting of a dystopian novel. Where there once were thriving commercial centers there has risen a new class of production, driven by the remaining few who have adapted to their unpredictable, and often hostile new landscape. Working from a seemingly endless number of different locales, this new class of traveler is part provider, part hunter/gatherer, and all nomad.

Art Imitates Life

A little imagery can be fun, but it’s important to recognize the meaning behind the theatrics. This futuristic, post-apocalyptic scenario may not be too far from the truth for some businesses that are experiencing a shift in how, and more importantly where, their business is conducted. Though mobile workforces have been the choice of nimble businesses to encourage satellite operations for some time now, larger corporations are even getting into the act. Insurance giant Aetna now even claims that in the small time since they’ve introduced a flexible work-from-home program, participation has skyrocketed and nearly a third of their employees are now completely remote. This groundswell of adoption from large and small companies alike has helped to create a new subset of workers that relies totally on telecommuting.

The Digital Nomad

The remote life of a working professional has often only served to provide opportunities for freelancers to earn some fast cash between travels. Now, however, with increases in home exchanges and sharing economy giants like Airbnb, traveling to and working from anywhere in the world is easier than ever and allows the nomads to hold full-time jobs if they so choose. There are also an ever-increasing list of useful technology tools that make remote work access possible, tactics on how to maintain a productive and rewarding career without ever setting foot in an office, and communities for trouble-shooting and connecting with other nomads. Be it for the practicing or aspiring nomad, the breadth and depth of the burgeoning field of permanently remote employment’s growing resources make entering into or sustaining this lifestyle more feasible.

No Overhead for Nomads

A company needn’t break their commercial lease and shutter its doors to begin benefitting from the advantage of a nomad or two on their team. Simply by considering the pool of qualified, nomadic talent the next time there is a contract or job req that needs to be filled is a fine place to start. Businesses in expensive areas needn’t justify the cost of moving a candidate halfway around the world if he can also work from where he is. Furthermore, employing tools like the free-to-download VirtualPBX Softphone App that integrates with an existing unified communications strategy saves on additional office build-out. Many Digital Nomads are also part of the BYOD community to some extent saving businesses even more, both initially and ongoing, by deviating from the traditional, in-office approach to employment.

Getting your company started for this shift is easy if you have the right information. VirtualPBX’s award-winning Customer Support Team is always available to help discuss the challenges your company might have with its communications and how we can help you to best overcome them. And more importantly, they, unlike our other nomadic coworkers, are also located right here in San Jose so you’ll never have to worry about them zip-lining through the Amazon when you need some answers.

The Hidden Cost of Summer
July 20th, 2015

Roadtrip

For many, summer means the time to begin enjoying time off with the family. With kids out of school the opportunities for an annual trip to visit relatives or friends is often on the menu. However, for a growing number of Americans, the summer time can be a financial burden they aren’t ready for.

“New”clear Family

The modern family is not what it once was. According to the Bureau of Labor Statistics, 59% of families with children had both parents working outside the home in 2012. Dual income families are growing increasingly common which can lead to logistical and financial challenges when the kids are home from school. The National Association of Child Care Resource & Referral Agencies estimates the national average cost of daycare in America is $1,000 a month per child. That means that the costs putting two kids into supervisory care for the summer months would cost a family of five upwards of $6,000 over the course of the summer. All of a sudden the cost of summer vacation plans to visit Grandma and Grandpa seems a little more daunting than merely braving a 20-plus hour car trip with the kids.

PTO That Pays

Giving your employees paid vacation is more than just good business, it’s a comment on your value of them as more than just workers, but as individuals. However, as we’ve seen, sometimes simply having the permission to take a break is not always the same as having the ability to do so. Don’t be that boss.

Instead of offering only paid time off but not a realistic strategy for using it, some employers are presenting the real opportunity to enjoy their kids’ time away from school. Introducing the tools to work away from the office is a meaningful benefit that actually saves the whole company time and money. With the exponential growth in adoption of hosted telecom solutions, the VoIP industry has been supercharging its offerings to teams with dispersed or satellite workforces. Flexible options like the VirtualPBX Softphone App are exactly what it takes to let the office follow an employee to anywhere he or she goes, instead of having them follow the antiquated approach of clock-punching in and out of a physical office.

Getting Started

Bringing your business communications systems to the front of the curve is easy, plus you’ll be bringing your HR practices along with them. Talented candidates are being courted with a variety of flexibility options in their job searches and existing employees will value the added value their introduction will bring, too. To get started with assessing your company’s capacity for a hosted telecom system, you can speak with our locally-based, expert Customer Support team who can walk you through the process. Additionally, for a very limited time, you can still save on new Office Plans as we celebrate our most recent awards, so there really hasn’t been a better time to upgrade. Plus, if you act now, you can still make sure your team has hours upon hours of Eye-Spy and 20 Questions to look forward to on their way to Grandma’s house.

VirtualPBX Softphone App 2015 Innovation Award Winner
July 16th, 2015

2015 TMC Innovation Labs Award

VirtualPBX Softphone App is a Winner!

We are excited as can be over here for our most recent award, the 2015 INTERNET TELEPHONY & TMC Innovation Award! We’ve been working hard on updating and improving our telecommunications solutions for mobile and, following a recent upgrade to the app that streamlined user experience, we were taken into consideration for this prestigious honor. Now with full compatibility with both the latest iOS and Android system configurations and the new Windows 10, winning this award is a resounding validation form the industry of what our team has put together.

Communications on the Go

All of our telecom solutions are geared towards empowering the modern workforce, and the softphone app is the culmination of our focus and the latest trends and technology available. More often, people are relying on their mobile phones for more of their daily internet access and, in fact, web searches from mobile now eclipse those from desktops for, and that trend is likely to continue.

Because employees are likely to preform better when their business tools mirror the familiarity and ease of use that personal communications tools have, the softphone app is designed to be the simplest integration of the two available. Employing the softphone app, which is free to download on iTunes App Store and Google Play, enables employees to turn any web-enabled device into a functional extension of their business telephone network. Plus, to keep mobile employees connected while still enabling them to keep their on-the-clock hours and personal time separate, the softphone app masks all outgoing calls with their business number so their private contact info stays just that- private.

Supportively Innovative

Like all of our unified communications solutions, the VirtualPBX Softphone App is backed by our industry-leading, locally-based Customer Support team for free. Even though we have been recognized for our innovation with the app, we’re way behind the curve of charging for our support and that’s just how we like it. Backing our products and service with the total commitment of our team is the only way we’d have it, and our customers seem to agree.

So if you’re ready to begin increasing productivity, reducing downtime, and to actually begin enjoying your utilities instead of dreading them, give a call and our Business Communications Experts will be able to help determine the best options for your business. Plus, because we’d also like to share in the celebration of this award, for a limited time can receive a special introductory offer on all new or upgraded VirtualPBX plans, so call now and take your company to the next level.

National Bike To Work Day
May 14th, 2015

Bike To Work

May is National Bike Month and today with the second full week being Bike to Work Week and today, Thursday May the 14th, is National Bike to Work Day. That basically is like the epicenter of the your-co-worker-might-be-a-bit-stinkier-than-usual month that marks (for most) the gateway into the summer months. All of the added hours of commute time that the budget-conscious, fitness-oriented and environmentally-minded cyclists in the office will have to put in this month, plus the days away from the office that typically occur during the coming summer months, make finding ways to stay connected when on the road even more important.

Keep In Touch

Though cell phones, laptops, and devices galore have become ubiquitous in today’s society, not everyone wants to leverage their digital flexibility at the expense of their personal freedom. Giving out personal information like mobile and home phone numbers makes delineating clear lines between the beginning and ending of work hours difficult. Even for sales executives who are on-call more often than not, maintaining an element of anonymity for the times they do not want to be disturbed by work is important for a healthy work/life balance. Furthermore, for either budgetary or logistical reasons, carrying separate mobile devices for work and for personal use is not a realistic solution for many people or businesses.

Have Your Cake and Eat it, Too

Forget for a moment how ridiculous this expression is (seriously, I always eat all the cake I have, every time) and focus on how great it is when things work out with a double-whammy like it implies. Now you can use any device to conduct business. Whether it’s your work, personal, family, or borrowed device, as long as it has an internet connection, the VirtualPBX Softphone App mirrors your office presence from anywhere, anytime.

The VirtualPBX Softphone is an application that uses internet, wifi, or a network data connections to create a portal into your company’s hosted PBX system so that you can access it remotely. By using the company’s existing phone network, you can mask all of your communications with the work telephone number that you use when you’re at your desk in the office. No more missed calls, no need to share private information.

Get Started Now

Unlike how some of your bike-riding co-workers may have realized that they probably could have benefitted from a few rides beforehand to ramp up to their commute today, you don’t have to prepare anything to get started with the VirtualPBX Softphone App. In fact, the sooner you get the desktop or mobile app download, the sooner you can start working remotely as if you were in the office.

If you have any questions about the Softphone App or hosted telephone service for your business, you can always contact our award-winning VoIP for Business Experts. They have probably cleaned-up from their rides in by now, too.

Firedrill Confirms Business Telephone Strength
October 10th, 2014

Firedrill exposes vulnerability in telephone systems

Today at our corporate headquarters in beautiful downtown San Jose our building underwent a routine fire drill. Okay, short of having to trudge down the 187 steps to the ground floor from our office, we were all really quite fine to get some beautiful Silicon Valley sunshine. That’s because our office calls followed us outside. Our neighbors weren’t all so lucky.

Coincidentally, some of our co-tenants have employed VirtualPBX Office for their business phone needs so our days all kept on rolling without missing a beat thanks to the follow-me calling feature. For both of us it was almost like our professor decided to hold class outside. Business as usual, but with a nicer view.

Once the drill was over and the building cleared for reentry, the scene resembled a crowded commuter train as our neighbors were loading themselves into elevators in a surprisingly frantic hurry to get back to their desks. Turns out, if you don’t have the latest VoIP technology keeping your company connected no matter where they are, you can miss a lot of important work. All kidding aside, it was admittedly pretty nice to be able to continue conducting business on our own schedule, and not on that of the local Fire Inspector.

Right now, new customers to VirtualPBX Office or current VirtualPBX Anywhere customers who upgrade to an Office Plan will get one month of service for free if they buy the NEW Desktop VirtualPBX Softphone. Don’t let life keep you from speaking to your clients. Stay connected with VirtualPBX Office and enjoy all of the flexibility of a customizable, feature-rich phone system without the hassles and costs of a traditional copper wire telephone provider. All of the details of how you can get your first month of VirtualPBX Office are right here.

Thanks, and good luck out there!

3 Tips for Setting Up a Home Office
October 7th, 2014

Three Tips for Setting Up Your Home Office

Today, 26.2 million Americans, nearly 20% of the workforce, telecommute. Since 2012, there has been a 20% increase of telecommuters within the U.S., and the number continues to rise as businesses begin to better understand the benefits and as new technology such as softphones emerge.

There are plenty of benefits of telecommuting. Telecommuters are able to save time and money on commuting, spend more time with family, and work within the comfort of their own home. Still, work needs to be done and making the transition to a home office as seamless as possible takes some consideration. Minimizing distractions, staying connected, and making use of the cloud are just a few things to keep in mind from home.

Minimize Distractions
One of the most difficult parts about working from home is keeping distractions to a minimum. One way to do this is to set yourself up with a legitimate workspace. Stay off the couch, turn the television off, and retreat to a quiet, distraction-free space. While it is okay to take some time from work to take care of household chores, it’s important not to use any excuses to stray from completing your work.

Stay Connected
In order to make the transition from office to home office seamless, it is vital to make sure that lines of communication are kept open and that people can reach you as if you were in the office itself. The best way to do this is to make use of a softphone. A softphone can turn your computer or mobile phone into a VoIP extension. VirtualPBX’s softphones offer all the features of a VoIP phone, plus business caller ID so you can use your cell phone for business without giving out your personal number.

Get access to your office files
It is important to be able to mimic your work atmosphere while you are still at home. One way to do this is to be able to access all the files you’ll need to do work while you are at home. One major benefit of the cloud is that it allows you to access all cloud-hosted files from your computer at any time while streamlining the sharing process.

Learn more by contacting VirtualPBX today at 1-888-825-0800.

The Top 3 Benefits of the VirtualPBX Softphone App
October 2nd, 2014

VirtualPBX’s softphone app for iOS and Android allows users to turn any computer, tablet, or cell phone into a full-featured VoIP extension. Softphone App users can make and receive calls over their mobile device’s wifi or data connections and can make outbound calls associated with their business caller ID rather than a personal number. With our VoIP Anywhere technology, you get all the same, great features of VirtualPBX business phone systems, from centralized voicemail to call recording and beyond. It’s easy; all you have to do is register your softphone as a VoIP device and open the softphone app to begin. Below are the top three benefits of VirtualPBX’s softphone app.

Save Money While Traveling
You can save on roaming charges by making calls through your VirtualPBX Softphone. With VoIP Anywhere, users can get a U.S. dial tone for free by simply using either a wifi connection or your plan’s minutes rather than paying expensive hotel rates or large international roaming expenses on your cell phone.

Mobile Call Interruption
With VirtualPBX Softphone, you don’t need to worry about missing a personal call while using your phone for business. If a personal call comes in while you’re on a business VoIP call, the VoIP call will be put on hold until you answer or decline the personal call.

Little to No Cost
Adding a softphone to an office plan offers users little to not cost, as it operates off of any existing VoIP line – there is no charge for minutes used. VirtualPBX Softphone only uses your VirtualPBX plan’s minutes.

Learn more about the benefits and features of VirtualPBX Softphone or contact us at VirtualPBX today for more information by using the “Chat now” window on this page or by giving us a call at 888-825-0800.

Benefits of Telecommuting
September 23rd, 2014

The modern workplace is changing, and in many ways, for the better. Today more Americans telecommute than ever before, saving millions of dollars, tons of greenhouse gas emissions, and untold amounts of stress by exercising this simple option for work. This is all made possible thanks to advances in telecommunications technology, notably the use of VoIP softphones like the Desktop VirtualPBX Softphone. By switching from traditional utility providers to a VirtualPBX service, you can take your office with you anywhere you need to work.

Do you already benefit from working from home? Could you? What about your employees? Take a look at this simple infographic, and feel free to compare your current phone system to any of the VirtualPBX options.

The Benefits of Telecommuting by the Numbers

BYOD: Understanding the Benefits of “Bring Your Own Device” as the Market Grows
September 15th, 2014

Bring Your Own Device

Bring Your Own Device (BYOD) refers to the action of allowing employees to use their own personal mobile devices or computers for their work, with access to company information and applications. BYOD is expected to increase in popularity over the next few years – 82% of people expect smartphones to play a critical role in business productivity in two years, according to IBM. And globally, the BYOD market is expected to grow to $181.39 billion by 2017, according to Markets and Markets. BYOD offers a variety of benefits for both employers and employees, including improved employee satisfaction, increased productivity, and cost savings.

Employee satisfaction – Employees are typically happier using their own devices that they’ve chosen based on their personal preferences. Users can avoid carrying multiple devices around, such as a work cell phone and a personal cell phone by integrating the two.

Increased productivity – Oftentimes, it is cumbersome to make the transition back and forth from a personal computer to a work computer, as they’re usually two completely different setups. By allowing employees to bring their own devices, more time is spent working on the actual task rather than working on technological details. Personal devices also tend to be updated more frequently by the user and offer more cutting-edge features.

Cost savings – BYOD can help save businesses money by shifting costs to the user. Rather than the business using money to purchase company laptops and cell phones, employees pay for their own devices.

Before implementing BYOD, it’s important to keep in mind that BYOD must be managed safely in order to protect your business’ privacy and assets. As the telecommuting trend grows, BYOD is expected to grow as well, with softphone technology leading the way. Contact VirtualPBX to learn more about softphone technology and how you can integrate it into your BYOD plan today.