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KP360 – What You Don’t Know About VoIP Phones, But Should

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KP360 – What You Don’t Know About VoIP Phones, But Should

kp360 what you don't know about voip phones

You’ve got questions, KP’s got answers. Kevin Peyton is, on the surface, the Vice President of Sales at VirtualPBX, but digging a little deeper reveals so much more. An expert in everything from hosted telecom to competitive roller-skating (seriously) and everything between, Kevin fields whatever we throw at him, so we thought we’d let you have a shot. The gauntlet has been thrown, welcome to KP360!

What You Don’t Know About VoIP Phones, But Should

VoIP Phones look just like a regular phone, what’s the difference?

That’s not where the similarities end, either. The service and reliability of VoIP is something you expect any telephone would have, too. The difference is that the sound transmissions from an older telephone rely on a long wired connection that is vulnerable to disconnection and disruption. A VoIP phone is connected the same way as all of your internet-ready devices and sound travels over the internet in secure paths that are customizable and more cost-effective than their copper-wired predecessors.

Okay, so what’s the difference between all of the various VoIP Phones and why should I care?

Like most modern office telephones, VoIP phones come in all types from basic function to the “floor model” level of fanciness. Determining which phone is right for you comes down to the same things that you should consider for any business purchase. The size of your company will determine the number of ring groups or extensions you’ll need, call volume (and how you field it all) is a consideration, and of course, how much you want to spend is a critical component, too. Phones with full LCD screens are aesthetically quite pleasing but they also provide a more organized view of inbound, parked, or transferred calls in addition to looking boss. For companies with a fairly static workforce, expandability isn’t as important as having a few quick transfer buttons, perhaps. And for teams who are more cost-conscious than others, we extend our industry savings to customers on all our recommended phones in addition to extra savings on refurbished phones, too.

But I just bought a cool office phone, can I just use an adapter for it?

Sure, you can! We’ve found some great deals on adapters that we’re happy to pass along. What you’ll need to remember is that like any cost-saving measure, there will be a trade. In the instance of avoiding a new VoIP phone purchase in lieu of an adapter is that none of the fancy features you have on your analog phone will be functional on your new hosted telephone service.

If VoIP is so flexible and mobile and all that jazz, why do I even need a physical phone?

Well, technically you can use just about any phone, or no phone at all, even. Let’s say you want to just field calls when you’re at your laptop or desktop, if that’s the case you can just use the VirtualPBX Desktop Softphone that lets you do all of the work you need to do from any computer. Plus, as a fine compliment to your telephone toolbox, you can also just use the VirtualPBX Softphone App that’s available to download for free in the Apple App Store or on Google Play on your mobile phone or tablet. Or, because Dash from VirtualPBX can work with basically any device you want, you can leverage your data connection to use VoIP from basically anywhere.

Stay Tuned For More

That’s it for the first installment of KP360, we hope you learned something! Remember, though, KP360 is more than just a serial blog post, it’s a way of life that’s happening every single day. Make sure to touch base with us and Kevin online by giving a shout out on Twitter or Facebook, and remember to send us your questions for the next installment in the all-new KP360 blog!

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