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A Phone Extension
Is For A Person, Not A Desk

In most phone systems, an extension number is assigned to a physical phone, and an employee has to be at the phone to get a call. With Virtual PBX®, phone extensions are assigned to people, who tell the system what phone they want calls routed to.

Distributed workers, unified presence

Employees that want to work outside the office tell the Virtual PBX® system where they can be reached, such as a home office number or a wireless phone. Business calls are still answered by the auto-attendant, but the calls are routed to the remote phone instead of an office phone. When the remote phone rings, our auto-attendant announces that the call is a business call, so the employee knows how to answer. Callers dial a normal phone extension, but the extension owner can be on a wireless phone, or anywhere.

Feel free to set up your company any way you need. Make your phone system adjust to your business, and your people—not the other way around.