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Management of Distressed Assets and Defaulted Loans
The Virtual PBX interface is the most comprehensive, cost effective and valuable tool we have. It keeps our company connected and in control of what our call center needs, when we need it most. Having our headquarters in a hurricane state such as Miami, FL, the Virtual PBX system keeps us in touch with our customers even when the power is out – while most other businesses face the unfortunate event of loosing business. We can take calls from a hotel lobby with back up generators and still be able to make a good impression by being able to not only answer the call, but also able to put the customer on hold, transfer them to other extensions and practically run our call center from a wireless laptop and cell phone.
Being a fast paced, mobile company in which being out in the field for us does not mean leaving a message, but that our clients can speak with us live and set appointments as if we were in the office is priceless to our firm. Being able to view, email and retransmit our faxes from our computer not only enhances our paperless environment, but adds an organized database in our host computer that keeps our important documents within a click away. We are extremely satisfied in using your phone solutions for years and look forward to embracing future technologies with your system as our business multiplies. We appreciate your continued service and thank you for being there for us in the past, present and the future
Miguel Franco