Using Recording Manager™

Using the Virtual PBX Recording Manager™ system administrators can manage, upload, record, or order Auto-Attendant or Company Name recordings at any time. Recording Manager™ features include:

Auto-Attendant and Company Name recordings that are maintained in their own libraries so you’ll always be organized.
Instant switching between name or phone number views of your library and recording changes with a simple mouse-click.
The ability to create different daytime and nighttime greetings and use our Day/Night scheduler to switch between them automatically.
User-determined naming conventions. You’ll never have to remember whether or not “j04_001a.wav” is actually your July 4th holiday greeting or your New Year’s greeting.
Preview of every recording through your computer’s media player.
Use of a text-to-speech synthesizer to instantly create a new greeting.
Script a greeting for us to record for you in our studio.
Use your own studio or outside resources to make your own greetings and upload them to your VPBX library.
Record your own greetings over the phone.

Recording Manager™ Layout

The Recording Manager is currently available to system administrators only. Once logged-in, system administrators will find an additional RECORDINGS tab. Click on the RECORDINGS tab to access the Recording Manager™

Once loaded, system administrators can access and manage individual recordings using the three user areas shown below.

Three Different User Areas of the Recording Manager
Figure 1. Recording Manager User Areas

Recording Types: Each button accesses one of two Recording Types that are managed by the Recording Manager.
Navigation Tabs: Each tab provides two different library views and three different ways to add a recording.
Controls: Individual controls provide information about recordings, access to individual actions for a given recording, or areas for user input and options when adding a recording.

Recording Manager™ Library Views

Library Views will change depending on which Recording Type is chosen. Locate the Recording Type you'd like to work with, then click on either the Main Greeting or Company Name button. Click either the View by Name or View by Phone tab to change views.

The figures below illustrate the diffferences between the two views based on the Reording Type chosen.

Figure 2. Main Greetings Viewed by Name

Figure 3. Company Name Greetings Viewed by Phone

Adding Files to the Recording Manager™

Recordings can be added to a Virtual PBX using any one of three methods: by file upload, recorded through the phone, or by submitting an order. Whichever method you choose, the process is straightfoward and, in most cases, results are immediately assignable to a Main Greeting or Company Name on your system. These choices are shown below.

Figure 4. Upload Recording Page

Clicking on the Upload Recording tab loads this page. Give your recording a name. Locate it on your hard drive. Then click the Upload button to add it to your system.

Figure 5. Record By Phone Page

The Virtual PBX can call you wherever you are at so you can record over the phone. Click on the Record by Phone tab to load this page. Give your recording a name. Choose your default Contact Phone Number or enter an alternate phone number. Then click the Call Me Now button to begin the recording.

Figure 6. Order Recording Page

If you prefer the big business image of a professional studio recording, click the Order Recording tab to load this page. Select your options for the recording, provide a script, then submit your order.