Virtual PBX® | Training : System Administrator QuickStart

Support

Contact

FAQ's

•For Users & Admins

•General Info & Billing

•System Configuration

Docs & Downloads

Training

•Ext Owner QuickStart

•System Admin QuickStart

•Tutorials

Education

•PBX 101

•Glossary

•Telco Acronyms

“Thank you VirtualPBX!! After a long search, I have finally found the perfect PBX solution for my company.”

Mark Gallagher, President
MoonRivers Media, LLC

QuickStart Guide - System Administrator

Thank you for choosing Virtual PBX as your hosted phone solution. Please complete each step below to configure your Virtual PBX.

Step 1: Configure The Auto-Attendant

In this first leasson, you'll set the most popular features of the Virtual PBX virtual receptionist known as the Auto-Attendant. You'll learn how to change your system operator, how to set call preview detail for your system, and how to set the time for your individual system.

Step 2: Configure Your Extensions

Learn how to view the extensions on your system and how they can be edited. You'll also learn how to create extensions whenever you need one.

Step 3: ACD Queues

For VirtualPBX systems with ACD Queues.

Step 4: Phone Numbers QuickDemo

This QuickDemo provides an overview of how you can use your VirtualPBX Phone Numbers. Additional phone numbers provide your system with unique options that can help you run your business.

Step 5: Conferencing QuickDemo

Conferencing is a standard feature with your VirtualPBX. This QuickDemo will show you how easy it is to get started.

Step 6: AutoRoute QuickDemo

Only VirtualPBX has AutoRoute capabilities. This QuickDemo shows you how to use AutoRoute in ways that can benefit your business.

Step 7: Set the Day/Night Mode

When your business day ends, your VirtualPBX can be set to respond accordingly. This tutorial will teach you how.

Once you've completed all seven steps of this QuickStart, your system will be fully customized for your use. For additonal resources, please refer to our FAQs page.

If you would prefer to download this QuickStart for later viewing please click here. [ ZIP File : 20.1MB ]

Comments and Feedback

Have you found your experience with this QuickStart to be a valuable tool in understanding your system? Or did you find that areas of it weren't clear? In either case, we can use your insight to help improve our future training efforts. Please send an email with your suggestions to: training@virtualpbx.com.