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Basic User &
Basic Admin Training

Thanks for being a VirtualPBX customer. The videos on this page, Basic User Training and Basic Admin Training, will help you get started with your VirtualPBX system. The best way to use the video is to log in to your system as shown at the beginning of the presentation and follow along, pausing the video as needed.

Beyond the Basic Admin Training, you have the option to sign up for our weekly, live, Advanced Admin Training. If you have additional questions please reach out to us, we’re here to help.


Basic User Training (Video Tutorial)

  • Login
  • User Tools
    • Call Routing
    • Messaging Handling
    • Message Center
    • Config
    • Call Recording


Basic Admin Training (Video Tutorial)

  • Login
  • Admin Tools
    • Auto-Attendant
    • Extensions
    • ACD Queues
  • Greetings


Next Steps

We offer live advanced admin training on a weekly basis. During the webinar-style training, one of our experts will walk you through the system and answer questions in real-time. There is no limit to how many times you may take the training, and each session usually lasts about an hour.


Still Need Technical Support?

Technical Support
General Inquiries and Questions
Phone: 888.825.0800, Option 2
Email: Support@VirtualPBX.com
URL: Support.VirtualPBX.com
Hours Of Operation: Monday-Friday, 7:00 AM – 5:00 PM, Pacific Time