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Additional system and account information can be found by downloading or viewing the items found below. Most documents require that you have the Adobe Acrobat Reader plug-in installed in your browser. The latest version of the plug-in can be found here.
The Virtual PBX Google Gadget allows you to login and out of your system, login in and out of available ACD queues, change the default number and the status of current phone numbers on your contact list, change your availability, and enable/disable follow-me calling.
If you are porting a local number to Virtual PBX, please complete this form. Print, sign and fax the completed form to Virtual PBX at 888-998-3535. There is a one-time $25 fee to port a number to Virtual PBX.
If you are porting a toll-free number to Virtual PBX, please complete this form. Print, sign and fax the completed form to Virtual PBX at 888-998-3535. There is a one-time $25 fee to port a number to Virtual PBX.
If you are a current VirtualPBX user and would like to change or transfer the ownership of your system to another party, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at 888-825-0800. NOTE: Please make sure that the document is signed and dated. We will not process any unsigned Change of Ownership forms.
If you are a current VirtualPBX user and would like to change your billing information, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at 888-825-0800. NOTE: Please make sure that the document is signed and dated. We will not process any unsigned Credit Card Authorization forms.
If you are a current VirtualPBX user and would like to authorize your credit card as part of billing information, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at 888-825-0800. NOTE: Please make sure that the document is signed and dated. We will not process any unsigned Credit Card Authorization forms.
If you are a current VirtualPBX user and would like to update your contact information on file and change the primary contact for your VirtualPBX, please download and complete this PDF form. Completed forms should be faxed to VirtualPBX at 888-825-0800.
Simple step-by-step instuctions for the most common functions that you can access using your phone.
This guide illustrates the options available to VirtualPBX Extension Owners using the phone.
This guide illustrates the options and settings that can be edited by a VirtualPBX System Administrator using the phone.
For Extension Owners and System Administrators, this guide illustrates the voicemail settings that can be edited using the phone.
Extension Owners and System Administrators can use this guide to access the conferencing features of the Virtual PBX.
The following document provides rate information to those customers who intend to use the Virtual PBX to dial out to International numbers.
International Outbound Dialing Rates - PDF document
