Local Numbers

With Virtual PBX®, your main business number can be a local number with a local area code, or a toll free number using one of the 8xx prefixes. Or you can have both! This web page covers our local number service. If you want more information about our 1 800 numbers click on toll free numbers. Whatever you choose, Virtual PBX will still answer your incoming calls with a custom, professional greeting, and allow callers to connect with anyone in your company, in any location.

Local phone number, local presence

Many companies have clientele that prefer to deal with businesses in their own locale. Publishing a toll free number can make the firm seem too big or too impersonal. Using a local number as your primary business number says you are part of the local community. And if you have already established a local number for your business, we can usually port it into our service, allowing you to use current printed materials and to stay in touch with your existing customers. To look deeper into local number portability, click on Local Number Port.

Cost savings

...Using your service means we have access to world-class technology at a fraction of the normal cost. When you factor in the excellent support and 24/7 access to the system the ROI is compelling...


Joe Thornton, IT Manager
Typéfi

Calls coming into your Virtual PBX system through a local phone number will cost your company less than those that come in on a toll free number. The calls aren't free, since we still pay the phone carriers for delivering the calls to Virtual PBX and sending them along to your phone, but they cost us less than "toll free" calls and we pass the savings along to you. The base rate for local calls coming in to our Small Business Service is 5.9 cents per minute (vs. 6.9 cents for toll free calls), and can go as low as 3 cents per minute with our Local Gold! packages. Similar savings are available for other plans. Check out our Local Gold! page for more details.

DIDs — Personal numbers for any extension

Every employee in your company can be reached by dialing your primary phone number and entering the appropriate extension number. Some employees, however, may want a number that reaches them directly, without going through the auto-attendant greeting. Using Direct-Inward-Dial (DID) technology, Virtual PBX allows every person in the company to have a personal number that comes directly to their phone. Calls coming through a DID number still have all the advantages of Virtual PBX, such as follow-me calling, transfers anywhere in the company, voicemail, and more. In addition, your clients can easily send faxes directly to your own, personal extension, rather than into a corporate fax location. And having your own, personal number is inexpensive. Local DID numbers cost just $10 per month.

Calls from international locations

Callers from most countries outside of the United States can not call US toll free numbers, but all of them can call a local number here. If you have international business, providing a local number into your company is a must.

Multiple main numbers — get more from your Virtual PBX

Many of our customers find that having more than just one number into their businesses pays huge dividends. With Virtual PBX, you can have as many incoming numbers as you want, and each number can have its own custom greeting. Here are some of the things you can do with multiple business numbers:

Additional local or toll-free numbers are just $10 per month.

Do we have local numbers in your area?

We are expanding our local number offering across the United States. To find out whether we offer local number service in your area, just click on Local Number Lookup. And check back often, since we're adding more numbers every day.