Phone system disaster recovery plan
PBX Parachute™ is a revolutionary telephone service that provides disaster recovery and business continuity for hardware-based phone systems. By providing a backup phone system, it offers a unique and wonderful solution to a huge business problem: Business continuation in the event of disaster.
Many large businesses have provided disaster recovery schemes for their computers. They want to make sure they continue to do business if their main computer systems fail. But how can they do business if they can't communicate with their customers, clients, and suppliers?
We implement PBX Parachute™ by making a mirror image of your existing phone system, using our Virtual PBX® Corporate Services. The mirror image is always in hot standby, waiting to be needed. If you are protected with PBX Parachute and your phone system fails, calls can be routed to backup numbers within seconds—all handled automatically, with no user intervention. The backup phones can be cell phones, home phones, branch office phones, or even phones at your IT disaster recovery sites. And with PBX Parachute™ there is no equipment to buy, install, or maintain.
Here are some of the main benefits:
- Business continuation in the event of a company or regional disaster
- Backup phone system automatically takes over within seconds
- Maintain contact with customers, clients, suppliers, and others
- Employees can communicate with each other
- Duplicates existing premises structure, including company greetings, employee extensions, and ACD queues to maintain caller experience
- Nothing new for employees to learn
- Can be implemented everywhere, or only for key functions
- Easy implementation and management via the web
- No hardware or software to buy, install, or maintain
- Same high-level functionality and benefits as VirtualPBX™ Corporate Service
Only Virtual PBX® can offer this level of service, because we are the only virtual phone services provider with the high-level phone system features you really need, like TrueACD™ queuing and skills-based call routing.
Think disaster recovery, think business continuity, think backup phone system. Think PBX Parachute™.