News

December 2007

Read all the coverage about our December 2007 Feature Release:


Editorial Coverage

Press Release Coverage


September 26, 2007

FETCH! Pet Care Looks to Virtual PBX
Rapidly expanding pet care services franchiser relies on Virtual PBX to improve their customer communications and corporate image while removing the acquisition and maintenance costs of a traditional PBX.


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September 26, 2007

Hosted PBX puts nurses on call
Virtual PBX allows Exclusively RN's to grow their business year-over-year without interruptions.


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September 4, 2007

Virtual PBX: connecting call center agents anywhere in the world
Greg Brashier of Virtual PBX explains what a hosted PBX systems is and how the technology works, even if you don't own the equipment yourself.


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August 20, 2007

Turning the Traditional Call Center on its Head
More call centers today are moving toward a distributed model rather than the traditional single-site brick-and-mortar operation. The trend is being driven by the cost savings and added flexibility of operations that can be achieved in a distributed model. Call centers planning to go distributed often put most of their efforts into personnel, computer networking and software. But what about the phone system? Call centers that utilize on-site PBX equipment often face a daunting, expensive task of tying together distributed call centers.


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July 31, 2007

Jim Blasingame of The Small Business Advocate Interviews Virtual PBX VP of Marketing Greg Brashier
In the 21st century, you don't have to be big to do big things. Greg and Jim talk about how to leverage technology and new telecommunications capabilities so your small business can perform beyond what your actual size would indicate.


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July 27, 2007

Virtual PBX Acquires Open Communications Systems
Enterprise VoIP Planet analyst Ted Stevenson discusses the Virtual PBX acquisition of Open Communications System


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July 12, 2007

Making a Little Company Look Big
Virtual PBX client Exclusively RN's featured in The New York Times


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July 8, 2007

Virtual PBX, Inc. acquires Open Communication Systems
VoIPGuides Blogspot entry covering our latest acquisition.



June 2007

Read all the coverage about our latest acquisition:


May 2007

Cultivate An On-Demand Workforce Through On-Demand Technology
How hosted tools foster a culture of flexibility, and are driving the emergence of at-home agents, in today's call centers.



April 2007

VirtualPBX™ and PCMagazine.com MagCast Webinar:
Reap Big Cost Savings with Virtual Telephony Services
Originally presented April 12th, 2007



Virtual PBX's Greg Brashier: Vonage and more
Some small businesses are not ready (or don't want) to replace their phone systems, nor buy additional hardware. Greg Brashier, VP of Marketing, Virtual PBX gives us more insight into the virtual phone system market and others things.



Building A Distributed Call Center: Three Things To Look For In A Virtual Phone Solution
It's no secret nowadays that one of the greatest challenges to running a contact center is complying with demands from executive company management, which usually involve trying to find a way to increase call center efficiencies and reduce costs while raising customer service quality to increase customer retention and loyalty. It may sound like an impossible task, but there are several areas in the contact center that can be addressed to help achieve this seemingly impossible goal.



March 27, 2007

Hacking PBX: 20 Tips and Tricks to Optimize Your Business Phone System
Learn how to take full advantage of your business phone system.



December 2006

These eight tech innovations may save your business thousands each year
How Virtual PBX stretches a yoga studio’s phone capacity.



November 7, 2006

The following news agencies have attached to our latest press release:

November 1, 2006

A Dozen Ways To Boost Your Business - Virtual PBX
Create a full-fledged phone system without overhead and maintenance headaches.



September 25, 2006

Voice Over IP - Another Solution: Virtual PBXes
Tech Analysis: Solutions don't require hardware replacement.



September 25, 2006

Anne Afshari, RN, and Laura Hagler, RN on Starting Exclusively RNs



September 11, 2006

Taking Off - The dot-com boom is long over. Big deal. These entrepreneurs are still using the Web to break new ground
Small businesses are thriving in the post-dot-economy. Thanks to Virtual PBX, Exclusively RN's are one of those.



Related Information:

[Exclusively RN's Press Release]  [Exclusively RN's Customer Testimonial]


August 23, 2006

PBX Parachute From Virtual PBX
When your PBX phone system goes down all of the sudden, you don't want to be in a situation where you've got to wait for the phone company to make repairs while your customers, employees and partners can't get in touch with each other.



Read More PBX Parachute News


June 20, 2006

Hosted PBXs: Fortune 500 Features, Small Business Price
Small businesses now have access to enterprise-level telephony at a fraction of the cost.


June 14, 2006

Using The Virtual PBX To Prepare For Hurricane Outages

The following news agencies have covered this article on phone system disaster preparedness.

WNBC - NBC Affiliate - New York City KTEN - NBC Affiliate - Texas/Oklahomea WHNT - Huntsville, Alabama
WHNT - Acadiana, Louisiana

June 1, 2006

Communication Breakdown
Recovering your phone system when disaster strikes(Requires free registration to read.)


March 06, 2006

[audio] Virtual PBX® CEO Paul Hammond Talks About Our Latest Quarterly Earnings
KLIV 1590AM - The Economy & Silicon Valley News - Special Report



January 27, 2005

What Small Businesses Like about Virtual PBX
VOIP Business Weekly



January 18, 2005

Painting Telecom’s Future Network
Painting Telecom’s Future Network. Greg Brashier, VP of Marketing at Virtual PBX, is a featured industry visionary.



July 07, 2004

Virtual PBX Wins 2004 Editors Choice Award
CommWeb – Overall, we think Virtual PBX® is a super phone-system solution for small businesses (especially start ups who don't want to or can't afford new CPE),…



July 07, 2004

"24" -- A CommWeb Special
CommWeb – "I'm federal agent Jack Bauer and today is the longest day of my life. I've gotta find a freakin' better phone system!"…



Fri. Mar. 12, 2004

Virtual PBX® makes it Real as an MSP
CRN – Small businesses are no strangers to managed service providers for network management; when mom-and-pop shops can't invest in their own network services, they outsource. But an MSP for telecommunications? It's an idea that's catching on….



December 4, 2003

VirtualPBX.com® Develops Two-Tier Business Referral Program
TMCnet.com



September 2003

The Hidden Alternative: A Look into Virtual PBX.
Small Business Technology Magazine



September 2003

“Talk is Cheap”
ComputerUser



September 2003

“Capex Out, Features In”
Communications Convergence


September 2003

“Road Trip Roundup”
Customer Interaction Solutions



August 2003

“Virtual Tech Support Call Center”
Communications Convergence




January 2003

When Business PBX System Fails, Virtual PBX® Phone Solution Keeps Communication Lines Open
Planet Analog


Archived Print Articles

Virtual Phone System for Businesses Sounds Like the Real Deal
Read the story about VirtualPBX.com (formerly Advanced Queuing Systems) and the Virtual PBX® in the business section of the San Francisco Chronicle.

1998 Products & Services Of The Year
The Virtual PBX received the Computer Telephony Magazine 1998 Product Of The Year Award. Read about it in the December 1998 issue of Computer Telephony Magazine. (PDF, 108Kb).

Get Your Phone System Out Of Free Fall With PBXParachute
The Virtual PBX® received the Computer Telephony Magazine Editor's Choice Award. Read all about it in the August 1998 issue of Computer Telephony Magazine.(PDF, 64Kb).

Follow-Me Finds A Home
Please note that the Virtual PBX® feature to abort follow-me calling and transfer directly to an extension's voice mail was implemented after the reported test, but prior to the publication of the article.(PDF, 101kb)

Best Of CTExpo 98
The Virtual PBX® and the PBX Parachute™; received a "Best Of Show" award at the 1998 CTExpo show in Los Angeles this year.(PDF, 56Kb)

Interview With The Virtual Empires
See a description of the Virtual PBX® in this article.(PDF, 65KB)