For Data Security, Faxing is King
November 14th, 2014
No, this is not a headline from a breaking news story straight out of the mid 1960’s, we’re serious. The convenience and speed of subsequent telecommunication methods have definitely contributed to the gradual decline in fax machine usage. Obviously, when you can send and receive emails from the palm of your hand, the notion of walking over to the copier/scanner/fax/vacuum/espresso machine to send a fax is a little daunting. Don’t worry. This happened to us all with the TV remote control, too.
Conducting business has become more accessible and adaptable thanks to the introduction of everything from cellular data and wireless internet to email and social networks. Our basic suite of business tools have increasingly accelerated in function, feature, and feasibility but have left the once undisputed king of document transfer, the fax machine, untouched, right? Wrong.
Because of its unparalleled data security, faxing is still the only, non-physical document delivery method permissible by organizations like The American Bar Association and the U.S. Department of Health and Human Services. These entities and countless others that deal with privacy concerns and confidentiality rely exclusively on faxes on a daily basis. The reason why governments, health organizations, and even financial institutions are adamant that they keep faxes for document transfer is that faxing remains the most secure transmission option available short of personally handing off paperwork.
T.30 protocol is the pivotal technology upon which faxing is based and, ultimately, it also provides the foundation for faxing’s inherent security. As a point-to-point communications system, should any malicious attempt to alter or intercept the fax be made, the transmission will fail, as it cannot be routed to a third location. This is why faxed contracts retain the same legally binding status as hand-signed ones but emailed documents, which are easily intercepted, do not. The unparalleled security of faxes plus their worldwide ubiquity, even in developing countries, is what makes the fax a critical communication vehicle for any enterprise.
Faxing’s important role in business is why forward thinking companies like VirtualPBX have devised ways to bring faxing up to modern expectations for convenience while maintaining all of the security that keeps faxing relevant. Now with Online Faxing, subscribes to VirtualPBX Business Phone Plans can send and receive faxes from a desktop computer over their existing cloud-based phone line. Faxes on this system do not require additional cumbersome and costly machinery to send and receive faxes, saving space, money, and energy. Faxes can even be sent and received over a VoIP telephone line from VirtualPBX, so businesses no longer need multiple telephone numbers to fax.
Elevating the safety of faxing to the standards of flexibility and mobility that modernity has conditioned businesses to expect from their technology is only one example of the solutions that VirtualPBX is know for. Get Online Faxing for your business to keep your data secure and to share documents with confidence. Faxing, long reign the King.
Technology That Fits Your Business
October 28th, 2014
Do you remember the first time you had email sent to your phone? If you’re like many of us, that will forever mark both the beginning of a new era of personal technological advancement and also the termination of the, “I haven’t seen that yet,” excuse for work. But we take the good with the bad, right?
We live at a different pace these days, a fact most likely attributable to more deeply integrating mobile communications into our lives. With this higher dimension of connectivity we have the ability to consume entertainment and news from anywhere in the world, check in with our personal lives via mobile social networking, or simply have clearer, more reliable cellular connection in a wider range of locations than ever before. But with that omnipresent connection comes a lot of added work and scheduling that sometimes can be a bit much to manage.
The intersection of information access and time management is exactly where today’s top developers are working to literally improve our lives. Organizational tools such as Evernote or David Allen’s Getting Things Done are useful for staying focused in this often frantic, fast-paced lifestyle. These types of time and task management apps are widely available now because developers have recognized that the way people live and work is changing, and they’ve got the opportunity to help us get where we’re going. Though we used to conduct business around the limitations of our technology, people are now designing technology that fits for the way we want to conduct business.
That’s exactly why VirtualPBX business telephone plans have unique features like Follow-Me Calling that allow you to work how you need to and where you want to. Additionally, there’s a brand new twist on the popular Call Recording option that now lets you save and retrieve recorded call data just as conveniently. Going forward, businesses can now save calls with a single click from their vConsole directly to a Dropbox account. Dropbox is a virtual data storage management service that has a clever platform where you can access, review, and even share via email all of your saved calls from any mobile device or computer.
How do you want to work? Do you get to use technology to accommodate your schedule, or do you have to change plans to fit into the construct of your current business tools? Take a peek at the VirtualPBX Plan Comparison to see which one, and which features like Call Recording or Follow-Me Calling, can support the type of business you want to have.
Firedrill Confirms Business Telephone Strength
October 10th, 2014
Today at our corporate headquarters in beautiful downtown San Jose our building underwent a routine fire drill. Okay, short of having to trudge down the 187 steps to the ground floor from our office, we were all really quite fine to get some beautiful Silicon Valley sunshine. That’s because our office calls followed us outside. Our neighbors weren’t all so lucky.
Coincidentally, some of our co-tenants have employed VirtualPBX Office for their business phone needs so our days all kept on rolling without missing a beat thanks to the follow-me calling feature. For both of us it was almost like our professor decided to hold class outside. Business as usual, but with a nicer view.
Once the drill was over and the building cleared for reentry, the scene resembled a crowded commuter train as our neighbors were loading themselves into elevators in a surprisingly frantic hurry to get back to their desks. Turns out, if you don’t have the latest VoIP technology keeping your company connected no matter where they are, you can miss a lot of important work. All kidding aside, it was admittedly pretty nice to be able to continue conducting business on our own schedule, and not on that of the local Fire Inspector.
Right now, new customers to VirtualPBX Office or current VirtualPBX Anywhere customers who upgrade to an Office Plan will get one month of service for free if they buy the NEW Desktop VirtualPBX Softphone. Don’t let life keep you from speaking to your clients. Stay connected with VirtualPBX Office and enjoy all of the flexibility of a customizable, feature-rich phone system without the hassles and costs of a traditional copper wire telephone provider. All of the details of how you can get your first month of VirtualPBX Office are right here.
Thanks, and good luck out there!
The Top 3 Benefits of the VirtualPBX Softphone App
October 2nd, 2014
VirtualPBX’s softphone app for iOS and Android allows users to turn any computer, tablet, or cell phone into a full-featured VoIP extension. Softphone App users can make and receive calls over their mobile device’s wifi or data connections and can make outbound calls associated with their business caller ID rather than a personal number. With our VoIP Anywhere technology, you get all the same, great features of VirtualPBX business phone systems, from centralized voicemail to call recording and beyond. It’s easy; all you have to do is register your softphone as a VoIP device and open the softphone app to begin. Below are the top three benefits of VirtualPBX’s softphone app.
Save Money While Traveling
You can save on roaming charges by making calls through your VirtualPBX Softphone. With VoIP Anywhere, users can get a U.S. dial tone for free by simply using either a wifi connection or your plan’s minutes rather than paying expensive hotel rates or large international roaming expenses on your cell phone.
Mobile Call Interruption
With VirtualPBX Softphone, you don’t need to worry about missing a personal call while using your phone for business. If a personal call comes in while you’re on a business VoIP call, the VoIP call will be put on hold until you answer or decline the personal call.
Little to No Cost
Adding a softphone to an office plan offers users little to not cost, as it operates off of any existing VoIP line – there is no charge for minutes used. VirtualPBX Softphone only uses your VirtualPBX plan’s minutes.
Learn more about the benefits and features of VirtualPBX Softphone or contact us at VirtualPBX today for more information by using the “Chat now” window on this page or by giving us a call at 888-825-0800.
Tips for an Effective Business Meeting and the Benefits
July 23rd, 2014
Meetings are a necessity in almost every industry and they provide a myriad of benefits for the participants. Some benefits are more obvious than others – the evident goal being to ensure alignment and clarify meaning through voice interaction, as opposed to spending numerous hours reading through email chains. When you need innovative concepts to come to a solution, a brainstorming meeting might be the key to success. One final obvious benefit is education. Meetings are often the best solution to educate individuals; questions can be asked and a more personal approach can be taken. Teleconferencing is a great option due to its ease of use and convenience for all parties involved, and flexibility in terms of location, timing, and the number of potential participants.
In addition, there are some less obvious benefits for meetings:
- Socialization – The brief socializing before and after the meeting can be an important factor for employee engagement and team building – especially when those involved work remotely and may not get the chance to speak to each other often.
- Awareness – As opposed to written communications, issues or risks associated with a plan or solution are more likely to be brought up during a verbal dialogue.
- Development – Professional development occurs as individuals are challenged to speak up amongst their peers. This is where character, quick thinking, and communication skills are often developed.
Four tips to follow for a great meeting:
- Keep it short, simple, and to-the-point.
Consider how long the meeting will take and schedule that amount of time to stay on track. Keep everything short and to-the-point to ensure unnecessary banter and off-topic conversations.
- Create an agenda prior to the meeting.
This will help keep the meeting on track, as well as allow others to prepare and set expectations. A brief list of topics goes long way.
- Ensure accountability.
Ensure expectations and accountability by clarifying what’s expected of everyone before and after the meeting, particularly if this is a team effort. One easy way to do this is by taking meeting notes and capturing action items in bold along with the designated person for the task.
- Go virtual.
To increase convenience, more and more business are going virtual with VoIP conferencing. Phone conferencing is easy to use and is perfect for meetings between those in the company or outside customers, vendors, and more. Conferencing via telephone offers flexibility and convenience for all parties involved.
Learn more about the benefits of conferencing from VirtualPBX and how it can aid in an effective business meeting
Even More VirtualPBX Voice and Faxmail Features You Can Rely On
April 29th, 2014
Here at VirtualPBX, we understand how frustrating it can be to miss that important call you’ve been waiting for… so we’ve gone ahead and created the best features in the industry to ensure you never have to miss another phone call again. With our unique voice and fax messages options, receiving communications is more convenient than ever. You can get a voicemail or be alerted of a fax message awaiting your reply via email, pager, web, and even text message.
Aside from never-full mailboxes, centralized messaging, voicemail interrupt, and fax viewing options, below are even more benefits you receive when you choose a VirtualPBX business phone system.
- Personal greeting
Give your callers a distinctive greeting and allow your personality shine through. With a customized voicemail greeting, callers can hear your voice rather than a traditional recording.
- Phone, email, and web notifications
Depending on the nature of your business, it can be crucial to know when you have a new voicemail or fax message awaiting your reply. With the VirtualPBX system, you can be alerted via email notification, pager, web, or even through text messages sent directly to your cell phone.
- Phone, email, and web message delivery
Now you can retrieve your messages from almost anywhere. Get them via any touchtone telephone, routed to your email as .wav files, or from any computer with Internet access and speakers.
- Automatic callback
How many times have you wanted to return a call only to realize that the caller didn’t leave a phone number? With VirtualPBX, you can return a call to the number from which the message was left with one button – no manual phone number entry is necessary.
Call VirtualPBX at 1 (888) 825-0800 to learn more about our voice and faxmail options today. We look forward to hearing from you!
Never Miss Another Important Call with VirtualPBX Voice and Faxmail Options
April 16th, 2014
VirtualPBX prides itself on offering the top features in the industry. One feature that will prevent you from ever missing another important call again, even if you’re on the road, is our voice and fax messages feature. We understand the frustration of missing important phone calls and faxes, so we’ve done our best to ensure that you are connected to your clients, customers, employees, and partners at all times.
From never-full mailboxes, centralized messages, voicemail interrupt, and fax viewing options, we have our bases covered… do you? Check just a few of the benefits below when you use VirtualPBX.
- Never-full mailboxes
Tired of running out of room in your virtual mailbox? VirtualPBX offers the option to automatically open more message space for you when your mailbox becomes full. We move older messages out to make room for any new messages. Your old messages are archived for two weeks so you have plenty of time to recover them or choose to have the message file sent to your email which you can then save indefinitely.
- Centralized messaging
We understand the importance of having more than one phone with its own voicemail, especially when you’re running a business. Rather than searching through each voicemail separately to check your messages, we’ve developed a way to let you centralize all of your messages within a single system.
- Voicemail interrupt
Your VirtualPBX extensions can listen to callers in real-time as they leave a voicemail on your business phone system. You are able to pick up the call at any time, just as you can with a traditional home answering machine, by pressing the pound key.
- Fax viewing options
Get incoming faxes automatically, without the need for a fax machine – it will save you time and money. With VirtualPBX, faxes can be delivered as .pdf files via our web tool or through your email.
Learn more about our voice and faxmail options today. Call VirtualPBX at 1 (888) 825-0800. We look forward to hearing from you!
Virtual PBX Reduces International Dialing Rates
December 8th, 2011
Making international calls has often been an expensive proposition for small and medium businesses. If you have clients living overseas or live abroad yourself, you know keeping in touch with people around the world can be extremely expensive.
Just in time for the busy holiday season, Virtual PBX is making it easier than ever to stay connected by lowering their international dialing rates. With Virtual PBX, you no longer need to purchase an international calling card or waste time searching for lower rates. Virtual PBX is excited to announce new international rates, with some cut by as much as 80%.
Virtual PBX worked hard with its carriers to push rates lower while maintaining high quality, crystal clear calls, and they are passing all the saving onto you. Call land lines in London or Buenos Aires, or mobile phones in Hong Kong for as low as 1.9 cents per minute. So stop watching the minutes on the phone when you are calling abroad and enjoy the savings.
Virtual PBX also offers two other great ways to save big for global phone calls. If you have employees in other countries, you can set them up with an extension that incorporates a VoIP phone or softphone. Then, calls to their extensions can be free.
If your client base is international, Virtual PBX can get you a local phone number in thousands of cities around the globe for a low monthly rate. Your clients can call in at little or no cost because the number is local to them, and you get no extra per-minute fees for the inbound calls. .
These discounted international options give excellent value and are part of the many reasons Virtual PBX is an easy choice for companies with global interests. With Virtual PBX You can be sure that you’re getting the best value for your dollar no matter who or where you call.
Specific rate information can be found on our website at www.virtualpbx.com.
VirtualPBX Introduces VirtualPBX Complete with VoIP Anywhere for iPhones, Android Phones and Computers
September 21st, 2011
VoIP Anywhere streamlines VoIP bandwidth requirements to allow VoIP calls over Wi-Fi, 3G and 4G connections
In modern day business, the ability for workers to stay connected wherever they are is invaluable. Traveling to international destinations, working in between their homes and their offices, people are constantly on the move and having a phone service that can keep up with them is crucial.
Although cell phones are great for taking important calls when away from the office, the costs of calling are high, especially when it comes to roaming charges. Furthermore, dialing out from a mobile phone shows the user’s personal caller ID, not the company’s phone number.
VirtualPBX now offers a cost effective way to stay in contact with anyone, anywhere with its newest enhancement to VirtualPBX Complete – VoIP Anywhere. Customers can now use their smartphones and computers as VoIP handsets with complete business phone system capabilities. This is drastically cheaper than cellular roaming, long distance charges, and hotel room rates. VoIP Anywhere is very inexpensive, flexible, and functional, offering advanced functionality at a fraction of the price. With VoIP Anywhere, your smartphone becomes your office extension, receiving calls just like you were at a hardware VoIP phone, as well as displaying your company’s caller ID information when you make outbound calls. In addition, VirtualPBX announced support for HD Voice for HD-capable devices.
“Our launch of VirtualPBX Complete has generated tremendous demand from our customers. As they embrace our system, they are increasingly seeking the freedom to access their VoIP business features on any device, wherever they are,” said Greg Brashier, COO of VirtualPBX. “By introducing VirtualPBX Complete with VoIP Anywhere, we are delivering that freedom and flexibility to carry their business extension anywhere in the world.”
Because of VirtualPBX’s commitment to open systems, users can avoid the high costs of proprietary software and choose the option that best fits their needs. With VoIP Anywhere, turning your computer or smartphone into a VoIP Extension is easy. Just register any softphone, such as those available for Android phones, iPhones and computers, as a VoIP device in the VirtualPBX service to access VoIP Anywhere capabilities. Once registered, simply open the softphone application to make calls and access all of VirtualPBX’s system features, such as business caller ID for outbound calls, call recording, call transfers, presence management and reporting. By reducing bandwidth requirements for VoIP calls, VirtualPBX allows high-quality calls to be placed over 3G, 4G and WiFi connections.
New System Features
- Calls from ANY device: With VirtualPBX Complete with VoIP Anywhere, turning your smartphone or computer into a full-featured VoIP phone is simple. Using any standard softphone and a minimum of a 3G connection, any device can be accessed through your existing Virtual PBX number.
- U.S dial tone: VoIP Anywhere provides a U.S. dial tone while avoiding high international dialing rates. Dialing a U.S. number from an international location can even be free with VirtualPBX’s flat-rate packages.
- HD voice: The new VoIP Anywhere system negotiates HD voice on any HD device. If the device you are using supports HD, then the call can automatically be connected with HD quality.
- Business caller ID: Calls made from a VirtualPBX extension can send the company’s phone number for caller ID. With VoIP Anywhere, mobile users no longer need to worry about giving out their personal cellular numbers while making business calls, and contacts know how to get back in touch with the company, not just the individual.
Learn more about VoIP Anywhere capabilities here.