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VirtualPBX Features

For Data Security, Faxing is King
November 14th, 2014

The Champion Reigns SupremeNo, this is not a headline from a breaking news story straight out of the mid 1960’s, we’re serious. The convenience and speed of subsequent telecommunication methods have definitely contributed to the gradual decline in fax machine usage. Obviously, when you can send and receive emails from the palm of your hand, the notion of walking over to the copier/scanner/fax/vacuum/espresso machine to send a fax is a little daunting. Don’t worry. This happened to us all with the TV remote control, too.

Conducting business has become more accessible and adaptable thanks to the introduction of everything from cellular data and wireless internet to email and social networks. Our basic suite of business tools have increasingly accelerated in function, feature, and feasibility but have left the once undisputed king of document transfer, the fax machine, untouched, right? Wrong.

Because of its unparalleled data security, faxing is still the only, non-physical document delivery method permissible by organizations like The American Bar Association and the U.S. Department of Health and Human Services. These entities and countless others that deal with privacy concerns and confidentiality rely exclusively on faxes on a daily basis. The reason why governments, health organizations, and even financial institutions are adamant that they keep faxes for document transfer is that faxing remains the most secure transmission option available short of personally handing off paperwork.

T.30 protocol is the pivotal technology upon which faxing is based and, ultimately, it also provides the foundation for faxing’s inherent security. As a point-to-point communications system, should any malicious attempt to alter or intercept the fax be made, the transmission will fail, as it cannot be routed to a third location. This is why faxed contracts retain the same legally binding status as hand-signed ones but emailed documents, which are easily intercepted, do not. The unparalleled security of faxes plus their worldwide ubiquity, even in developing countries, is what makes the fax a critical communication vehicle for any enterprise.

Faxing’s important role in business is why forward thinking companies like VirtualPBX have devised ways to bring faxing up to modern expectations for convenience while maintaining all of the security that keeps faxing relevant. Now with Online Faxing, subscribes to VirtualPBX Business Phone Plans can send and receive faxes from a desktop computer over their existing cloud-based phone line. Faxes on this system do not require additional cumbersome and costly machinery to send and receive faxes, saving space, money, and energy. Faxes can even be sent and received over a VoIP telephone line from VirtualPBX, so businesses no longer need multiple telephone numbers to fax.

Elevating the safety of faxing to the standards of flexibility and mobility that modernity has conditioned businesses to expect from their technology is only one example of the solutions that VirtualPBX is know for. Get Online Faxing for your business to keep your data secure and to share documents with confidence. Faxing, long reign the King.

Technology That Fits Your Business
October 28th, 2014

Do you remember the first time you had email sent to your phone? If you’re like many of us, that will forever mark both the beginning of a new era of personal technological advancement and also the termination of the, “I haven’t seen that yet,” excuse for work. But we take the good with the bad, right?

We live at a different pace these days, a fact most likely attributable to more deeply integrating mobile communications into our lives. With this higher dimension of connectivity we have the ability to consume entertainment and news from anywhere in the world, check in with our personal lives via mobile social networking, or simply have clearer, more reliable cellular connection in a wider range of locations than ever before. But with that omnipresent connection comes a lot of added work and scheduling that sometimes can be a bit much to manage.

The intersection of information access and time management is exactly where today’s top developers are working to literally improve our lives. Organizational tools such as Evernote or David Allen’s Getting Things Done are useful for staying focused in this often frantic, fast-paced lifestyle. These types of time and task management apps are widely available now because developers have recognized that the way people live and work is changing, and they’ve got the opportunity to help us get where we’re going. Though we used to conduct business around the limitations of our technology, people are now designing technology that fits for the way we want to conduct business.

That’s exactly why VirtualPBX business telephone plans have unique features like Follow-Me Calling that allow you to work how you need to and where you want to. Additionally, there’s a brand new twist on the popular Call Recording option that now lets you save and retrieve recorded call data just as conveniently. Going forward, businesses can now save calls with a single click from their vConsole directly to a Dropbox account. Dropbox is a virtual data storage management service that has a clever platform where you can access, review, and even share via email all of your saved calls from any mobile device or computer.

How do you want to work? Do you get to use technology to accommodate your schedule, or do you have to change plans to fit into the construct of your current business tools? Take a peek at the VirtualPBX Plan Comparison to see which one, and which features like Call Recording or Follow-Me Calling, can support the type of business you want to have.

Firedrill Confirms Business Telephone Strength
October 10th, 2014

Firedrill exposes vulnerability in telephone systems

Today at our corporate headquarters in beautiful downtown San Jose our building underwent a routine fire drill. Okay, short of having to trudge down the 187 steps to the ground floor from our office, we were all really quite fine to get some beautiful Silicon Valley sunshine. That’s because our office calls followed us outside. Our neighbors weren’t all so lucky.

Coincidentally, some of our co-tenants have employed VirtualPBX Office for their business phone needs so our days all kept on rolling without missing a beat thanks to the follow-me calling feature. For both of us it was almost like our professor decided to hold class outside. Business as usual, but with a nicer view.

Once the drill was over and the building cleared for reentry, the scene resembled a crowded commuter train as our neighbors were loading themselves into elevators in a surprisingly frantic hurry to get back to their desks. Turns out, if you don’t have the latest VoIP technology keeping your company connected no matter where they are, you can miss a lot of important work. All kidding aside, it was admittedly pretty nice to be able to continue conducting business on our own schedule, and not on that of the local Fire Inspector.

Right now, new customers to VirtualPBX Office or current VirtualPBX Anywhere customers who upgrade to an Office Plan will get one month of service for free if they buy the NEW Desktop VirtualPBX Softphone. Don’t let life keep you from speaking to your clients. Stay connected with VirtualPBX Office and enjoy all of the flexibility of a customizable, feature-rich phone system without the hassles and costs of a traditional copper wire telephone provider. All of the details of how you can get your first month of VirtualPBX Office are right here.

Thanks, and good luck out there!

3 Tips for Setting Up a Home Office
October 7th, 2014

Three Tips for Setting Up Your Home Office

Today, 26.2 million Americans, nearly 20% of the workforce, telecommute. Since 2012, there has been a 20% increase of telecommuters within the U.S., and the number continues to rise as businesses begin to better understand the benefits and as new technology such as softphones emerge.

There are plenty of benefits of telecommuting. Telecommuters are able to save time and money on commuting, spend more time with family, and work within the comfort of their own home. Still, work needs to be done and making the transition to a home office as seamless as possible takes some consideration. Minimizing distractions, staying connected, and making use of the cloud are just a few things to keep in mind from home.

Minimize Distractions
One of the most difficult parts about working from home is keeping distractions to a minimum. One way to do this is to set yourself up with a legitimate workspace. Stay off the couch, turn the television off, and retreat to a quiet, distraction-free space. While it is okay to take some time from work to take care of household chores, it’s important not to use any excuses to stray from completing your work.

Stay Connected
In order to make the transition from office to home office seamless, it is vital to make sure that lines of communication are kept open and that people can reach you as if you were in the office itself. The best way to do this is to make use of a softphone. A softphone can turn your computer or mobile phone into a VoIP extension. VirtualPBX’s softphones offer all the features of a VoIP phone, plus business caller ID so you can use your cell phone for business without giving out your personal number.

Get access to your office files
It is important to be able to mimic your work atmosphere while you are still at home. One way to do this is to be able to access all the files you’ll need to do work while you are at home. One major benefit of the cloud is that it allows you to access all cloud-hosted files from your computer at any time while streamlining the sharing process.

Learn more by contacting VirtualPBX today at 1-888-825-0800.

Virtual PBX Reduces International Dialing Rates
December 8th, 2011

Making international calls has often been an expensive proposition for small and medium businesses. If you have clients living overseas or live abroad yourself, you know keeping in touch with people around the world can be extremely expensive.

Just in time for the busy holiday season, Virtual PBX is making it easier than ever to stay connected by lowering their international dialing rates. With Virtual PBX, you no longer need to purchase an international calling card or waste time searching for lower rates. Virtual PBX is excited to announce new international rates, with some cut by as much as 80%.

Virtual PBX worked hard with its carriers to push rates lower while maintaining high quality, crystal clear calls, and they are passing all the saving onto you. Call land lines in London or Buenos Aires, or mobile phones in Hong Kong for as low as 1.9 cents per minute. So stop watching the minutes on the phone when you are calling abroad and enjoy the savings.

Virtual PBX also offers two other great ways to save big for global phone calls.  If you have employees in other countries, you can set them up with an extension that incorporates a VoIP phone or softphone.  Then, calls to their extensions can be free.

If your client base is international, Virtual PBX can get you a local phone number in thousands of cities around the globe for a low monthly rate.  Your clients can call in at little or no cost because the number is local to them, and you get no extra per-minute fees for the inbound calls.  .

These discounted international options give excellent value and are part of the many reasons Virtual PBX is an easy choice for companies with global interests. With Virtual PBX You can be sure that you’re getting the best value for your dollar no matter who or where you call.

Specific rate information can be found on our website at www.virtualpbx.com.

VirtualPBX Introduces VirtualPBX Complete with VoIP Anywhere for iPhones, Android Phones and Computers
September 21st, 2011

VoIP Anywhere streamlines VoIP bandwidth requirements to allow VoIP calls over Wi-Fi, 3G and 4G connections

In modern day business, the ability for workers to stay connected wherever they are is invaluable. Traveling to international destinations, working in between their homes and their offices, people are constantly on the move and having a phone service that can keep up with them is crucial.

Although cell phones are great for taking important calls when away from the office, the costs of calling are high, especially when it comes to roaming charges. Furthermore, dialing out from a mobile phone shows the user’s personal caller ID, not the company’s phone number.

VirtualPBX now offers a cost effective way to stay in contact with anyone, anywhere with its newest enhancement to VirtualPBX Complete – VoIP Anywhere. Customers can now use their smartphones and computers as VoIP handsets with complete business phone system capabilities. This is drastically cheaper than cellular roaming, long distance charges, and hotel room rates. VoIP Anywhere is very inexpensive, flexible, and functional, offering advanced functionality at a fraction of the price. With VoIP Anywhere, your smartphone becomes your office extension, receiving calls just like you were at a hardware VoIP phone, as well as displaying your company’s caller ID information when you make outbound calls. In addition, VirtualPBX announced support for HD Voice for HD-capable devices.

“Our launch of VirtualPBX Complete has generated tremendous demand from our customers. As they embrace our system, they are increasingly seeking the freedom to access their VoIP business features on any device, wherever they are,” said Greg Brashier, COO of VirtualPBX. “By introducing VirtualPBX Complete with VoIP Anywhere, we are delivering that freedom and flexibility to carry their business extension anywhere in the world.”

Because of VirtualPBX’s commitment to open systems, users can avoid the high costs of proprietary software and choose the option that best fits their needs. With VoIP Anywhere, turning your computer or smartphone into a VoIP Extension is easy. Just register any softphone, such as those available for Android phones, iPhones and computers, as a VoIP device in the VirtualPBX service to access VoIP Anywhere capabilities. Once registered, simply open the softphone application to make calls and access all of VirtualPBX’s system features, such as business caller ID for outbound calls, call recording, call transfers, presence management and reporting. By reducing bandwidth requirements for VoIP calls, VirtualPBX allows high-quality calls to be placed over 3G, 4G and WiFi connections.

New System Features

  • Calls from ANY device: With VirtualPBX Complete with VoIP Anywhere, turning your smartphone or computer into a full-featured VoIP phone is simple. Using any standard softphone and a minimum of a 3G connection, any device can be accessed through your existing Virtual PBX number.
  • U.S dial tone: VoIP Anywhere provides a U.S. dial tone while avoiding high international dialing rates. Dialing a U.S. number from an international location can even be free with VirtualPBX’s flat-rate packages.
  • HD voice: The new VoIP Anywhere system negotiates HD voice on any HD device. If the device you are using supports HD, then the call can automatically be connected with HD quality.
  • Business caller ID: Calls made from a VirtualPBX extension can send the company’s phone number for caller ID. With VoIP Anywhere, mobile users no longer need to worry about giving out their personal cellular numbers while making business calls, and contacts know how to get back in touch with the company, not just the individual.

Learn more about VoIP Anywhere capabilities here.