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Archives: September 2013

Go Green with Hosted VoIP
September 27th, 2013

Today, using hosted VoIP is a smart move for small business owners seeking to save their company money, while reducing its carbon footprint. Going green is not only beneficial for the environment, it’s a savvy business decision as well.

Telecommuting – In this new age of mobility, apps that provide hosted VoIP functionality play a pivotal role in allowing remote workers to stay connected no matter where they are. Telecommuting is great for the environment since remote workers won’t need to commute to the office every day, cutting down on air pollution and gas consumption. It’s also beneficial for your company since it reduces consumption of electricity and water at the office.

Less hardware, less energy – Since all your hardware is housed at an off-site location, you won’t have to worry about incurring maintenance fees. And on the environmental front – using hosted equipment, including cloud-based VoIP, reduces the amount of PBX hardware that ends up in landfills. Plus, VoIP PBX phone systems use up less energy than old-fashioned analog PBXs.

Portability – Hosted systems that provide VoIP phone access offer you professional business phone system capabilities no matter where you are in the world, as long as you have a connection to the Internet. Having the ability to conduct international meetings using video conferencing eliminates travel pollution. Not to mention, it takes the cost of expensive plane tickets, hotels and long-distance calls completely out of the picture.

Whether your focus is on adding new communications features, reducing costs or saving the environment, choosing hosted phone systems that use advanced VoIP features results in clear benefits for both Mother Nature and for your business. With a potential for reduced expenses and higher productivity, you’ve got nothing to lose. 

Four Ways Your VoIP Phone System Can Slash Expenses
September 25th, 2013

You may control costs, but did you know that a VoIP phone system can be a powerful tool for improving your small business’s bottom line? Here are four ways a VoIP phone system can help you cut down on company expenses.

  1. Call recording – Many VoIP phone systems offer a call recording feature, which allows you to record your phone calls and conversations and save them for later use. It can be an important learning tool for improving employee performance and increasing conversion rates. You can identify exactly what it takes to make prospects become paying customers. 
  2. Auto-attendants – The auto-attendant feature can be your best friend. In addition to helping your company establish a professional image and dramatically improving your customer experience, it completely eliminates the need to hire a full time receptionist.
  3. Disaster preparedness – If your business telephone system is based on hosted VoIP, you can rest assured knowing that your VoIP phone system is backed up and will be operational even in the midst of a disaster. So whether it’s a blizzard, flood, fire, storm or other disaster plaguing your small business, you and your employees will have the remote access solutions you need to continue being productive.  
  4. International and long distance calls – With VoIP technology, you can access your business phone system from anywhere in the world, as long as you have a Wi-Fi connection. VoIP subscribers can save your business hundreds of dollars in a typical week when compared to worldwide roaming plans. So if your business requires you to make frequent long distance calls, consider a VoIP phone system to help you cut down on the cost. 
Setting Up Your Home Office with Business VoIP
September 5th, 2013

If you’re thinking about what might be essential for your new home office, business VoIP should be at the top of your list. Working from home offers a variety of perks – a 15-second commute to your desk, more flexibility and no chatty colleagues to distract you from your work. But in order to take full advantage of your unique work environment, it’s important to make sure that your home office is fully equipped for all your business needs. Here are a few things to keep in mind as you’re setting up your home office with business VoIP.

Make sure you have a broadband Internet connection

Business VoIP requires sufficient bandwidth. It’s recommended that you have at least 90 kb/s of bandwidth (upload and download speed) per user, well within the capacity of most home broadband connections. Make sure that your internal network, which includes your routers and switches, can handle the load too. Worried about the voice quality? You shouldn’t be – most users discover that the quality and reliability of VoIP calls are as good as or better than traditional phone service.

Consider a hosted PBX

A hosted PBX is a great choice for businesses with a large number of telecommuting employees. Since all the equipment is handled by the business VoIP provider and maintained off-site,  the responsibility rests in the hands of experts as opposed to premise-based PBX. Most importantly, you can access your extension from practically anywhere. Whether you are working from your home office or sipping on a cappuccino at the local cafe, you’ve got access to full business phone system capabilities and can maintain your professional business presence.

What are your calling habits?

If your business requires you to make frequent long distance or international calls, business VoIP is a great choice for you. Long distance business calls can be a real killer for your pocketbook. But with VoIP technology, you can access your business phone system from anywhere in the world, as long as you are connected to Wi-Fi.

Cool History: A Brief Timeline of the Telephone
September 3rd, 2013

Alexander Graham Bell’s invention of the telephone in 1876 began the era of communication. Innovators in the 20th century expanded the telephone’s reach across the world and connecting its citizens. By the year 2000, more than a billion people all over the world had gone wireless—using cellular technology to talk and deliver text and photos on lightweight telephones.

In less than two decades, Voice over Internet Protocol (VoIP) has revolutionized the telecommunications industry as well. While mobile phones have made headlines as they gradually evolved from expensive bricks to pocket-sized computers, VoIP providers have helped to enhance international and business communication.

Below is a brief timeline to show how we got to where we are today – from the first telephone invented by Alexander Graham Bell to the very first VoIP software.

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